The New Tulbagh Hotel

air con wasn`t working ,, noise from elevators is quite loud ! and can be heard in every room .hot water shuts off after 1 minute then it`s a cold shower ( really why ?this was a definitive let down )but overall it was a pleasant xperience. Room has nice decor and was clean.Position is great as it`s right in the middle of town

The staff was so friendly while assisting with any request.

The staff were very helpful and friendly, our twin room was large, clean and comfortable. Good location 10-15 mins to Waterfront - quicker once you get to know the way! Definitely helped to make our holiday a fantastic experience. Look forward to returning.

We've been travelling for 5 weeks in Botswana, Zimbabwe and South Africa and this hotel was the best value hotel we've start in. The breakfast ( included in The price ) was great too .

We have been travelling round Zimbabwe, Botswana and South Africa for several weeks and we feel this hotel offers best value for money . Our room was spotless with crisp white bedding and the breakfast, which was included in the price, was the best on our trip. The only downside was that our room was next to a very noisy lift , however, for us this is a good place to spend a few days

Overall good clean hotel, breakfast each morning was good. Staff could be more helpful and friendly.

The stay was as expected.The one serious issue was the so called secure parking. .I t turned out to be public parking controlled by a parking vendor during the day. He leaves at 6pm where after there was no security except for a hotel staff member who works at the bar occupationally glancing out the window The staff at the hotel was not clear on how it works. The hotel lifts need attention!!

Newly decorated room on first floor facing front. Construction nearby so some noise began about 7 a.m. Very good buffet breakfast. Friendly staff. Excellent location for shops and harbour.

On checkin I asked for a room away from the noise coming from what I thought at the time was a construction site next door, 'okay' was the reply, but alias the jack hammer like noise continued all night - it was the old lifts in the hotel making the noise. The room couldn't be locked, the AC didn't work and the linen was stained. Next day I told them of my concerns,'sorry' manager wasn't there, it was a Sunday, so I cancelled the remaining 4 days of my booking, and checked into another hotel. Guess what, they would not accept the cancellation and still charged for the 4 days that I wasn't there.

great . staff wad great. especially primrose and Andrea