City Central Promenade

Nothing

Very dirty. Dusty. The water doesn’t drain from The shower. Nasty place

The place was in a great location. Just a short walk to the main area where there was a Festival of Laterns going on and the place was buzzing.

The room smelled of stale smoke and one of the pillows had mould on it. The head board was ragged and old.

Central location, 10 min walk to shops, parking available, comfortable bed, receptionist very accommodating, pleasant, helpful

Bathroom quite dark, shower curtain needed a wash, kettle but no cups, spoons, tea or coffee offered, would have been good to have even a machine to pay for drinks or snacks.

Das Zimmer befand sich im Erdgeschoss direkt gegenüber der Rezeption und unmittelbar neben der offenen Eingangstür nach draußen. Entsprechend war auch der Geräuschpegel. Das Zimmer selbst war spartanisch eingerichtet und sehr marode. DieKlinke zur Badezimmertür hatten wir fast in der Hand und man konnte froh sein, dass der Taster für die Toilettenspülung standhielt und nicht von der Wand fiel. Im ganzen Zimmer roch es zudem nach kaltem Rauch. Der Getränkekühlschrank sorgte für zusätzliche Lärmbelästigung in der Nacht.

Jeglicher Kontakt hat super funktioniert .. alle sehr freundlich gewesen .. Danke schön

I have to say, the deluxe family apartment was clean and great location. Although the pillows were not comfortable. And originally we had 5 going, but the apartment would not fit 5 comfortably. There's 1 bedroom with a double bed and a single bed and the bathroom is in the bedroom. There's another single bed and a pull out couch where the kitchen and table is. So the space would have been extremely tight. My biggest complaint was the service. Due to a family emergency, there was 5 of us suppose to be on the trip but only I could attend. We asked for a refund due to the circumstance, but the hotel wouldn't give that due to "policy". We were fine to just change the dates and they wouldn't do that without charging us an extra fee! Even though the hotel for those dates were a lot cheaper than what we paid for. I travel a lot to Germany and would have loved to find a "go to" hotel but sadly due to the customer service, I wouldn't recommend.

Very nice. Big comfortable modern feeling room and nice bathroom. Nice location. 2 mins walk from the town centre. Breakfast is a little basic.

One of the beds we got seemed to be roughly similar to the marketing pictures.... nothing else was remotely close to expectations. the three bedroom 6 bed we thought we were booking turned out to be a cramped hot plate hovel with no real kitchen and no separate eating area. one nice king sized bed and 4 terrible death cots that would not be comfortable for a dog.