Hampton Inn Clinton

Very clean, kept up very well

Nothing. All was great!!!

Friendly, helpful staff. Very clean property from lobby, parking lot and rooms.

N/A

The staff. And they're willing to help

The fact that booking com. Due to advertising flaws I booked a room in the wrong state. Not only that. After that mistake. I cant even get my money back . Or even credit at the right line cation . Booking com I feel is unprofessional. And won't take responsibility for the needs of thier customers They might as well be stealing From them

Nothing

They couldn't find my reservation when I checked in. After 3 different people looked it was found. It seemed like no one knew what they were doing. I was given the key cards and told which room was mine. They explained about breakfast in the morning. So.....we came down for breakfast at the given time and the people ahead of us literally ate EVERYTHING! They were shoving anything they could in their bags and the staff just stood there. There was absolutely NOTHING left for us except coffee. Then I get home and have a message to call the hotel so I did. She said I didn't pay. I told her I had confirmation number and receipt. She said they didn't even have a room assigned to me. They insisted I didn't pay and I said they could call me back when they got it straightened out. I have never heard back but what a horrible way to run a business. I forgot to mention that when we came back to go to bed there were chips and other snacks smashed all over the lobby floor and in the elevator.! Unbelievably unprofessional staff and I did not get what I paid for.