The Four Seasons Hotel

We thought our stay was brilliant from start to finish. We had a lovely lady check us in on Friday afternoon. The room was better than we expected. We attended as we were on a birthday trip for me. And i upgraded to a queen superior double room with a loch view, we were allocated room 21. And it was stunning. The first afternoon when we arrived the Weather was perfect. Not hot not cold but the view across the loch was nothing short of a perfect postcard. The bed was lovely and comfy. The only thing we wished we knew was what to do on an early check out. We left at 6am due to a very very long drive. But had no where safe to drop the key. We left it in front of the check in hatch. We wouldn't hesitate to stay again!

The room was clean but, like the entire building, was dated and in need of a refurbishment. The window was broken and did not shut properly making the room draughty. The whole hotel seemed to be run by a maximum of 3 staff who appeared to be run off their feet. The evening menu food was grossly overpriced for the standard of the hotel and their description of a 'continental' breakfast was a joke as it only consisted of tea/coffee/fruit juice and toast! Generally whilst the staff were doing their best the overall management of the hotel was dire. However the view of the loch was stunning - the only saving grace!

Very very clean! Lovely big room with an amazing view of the loch and the lady was so helpful and friendly. Can’t wait to go back!

Old smell when you walk into reception. Upon arrival were told there was no chef so only a cold buffet was available. We would have to drive another 20 minutes to find some local take away options. Was given key to the Chalet - we got in and again was the 'old' smell. Cobwebs everywhere which had the accompanying spiders! Asked for a room in the main hotel but was told there weren't any rooms available that were ready made up and they wouldn't make one up for us. Not ideal after travelling for 8 hours with one child and a dog! Booked for the view but was let down by the accommodation. Refused refund so out of pocket and had to continue our journey. Don't get drawn in by the view - it's just not worth it!

Turned up at 3 and locked out until 5 - staff member injured so had to be taken to hospital which is fine but explanation should have been provided on the door. Existing guests and check ins had no idea. Hotel very very tired - & very expensive for what we got - evening meal ok but extremely expensive, breakfast extra which at £180 a night should have been included. Blinds faulty so street light shone all night directly onto bed….the whole place has seen better days and needs a complete revamp. Nice spot looking over the lake but that’s about it. Attached photo sums it up - what greeted us on arrival at the front door. Hasn’t obviously been emptied for months and stunk the place out.

Lovely staff. Hotel could do with updating and maybe a lick of paint

Throughly enjoyed our stay

Lovely area great food nice and clean

Stay at 4 seasons hotel was a birthday present for my dad and he loved it. He took his dog with him and both were taken good care of. Going to visit it myself one day.

Hotel felt a bit run down and tired. Carpet on bedroom floor not well fitted and en suite was through a wardrobe door ! Staff were very friendly and efficient although they seemed to be overstretched at times. Breakfast was basic but ok for the £12 charged. I don`t think it is worth the price they charge for the room I got.