Sally Webster Inn

My wife and I enjoyed our stay at Sally Webster. Easy parking and close to central district of Rockport. Well kept property. Our room included a small walk-in shower and small sink, soft but comfortable bed, nice linens, well functioning air conditioning, refrigerator with freezer section, and Kerig unit. You never meet the inn keepers but easily accessible by texting. No longer offer breakfast which was a surprise to us. Very good housekeeping. Only real negative was lack of hot water for showers.

I found our e-mail communications with Matthew to be excellent. He replied to our questions promptly. I would give a 10 (being the highest rating on a scale of 1-10). Everything else was mediocre. We never saw a staff person. On numerous occasions we have used facilities such as this inn and have always been greeted by a staff person, provided we arrived before 5:00 or 6:00 in the evening. The human interaction is one of the many charms when one chooses to stay at an inn. The contactless approach resembles an Airbnb minus the amenities the latter has to offer. In our room the door to enter was not functioning properly unless one pushed it hard to open. The door to the bathroom did not close. The wash basin was tiny. The light to the shower would turn off within five minutes of being turned on. The two arm chairs were past their prime and one of them was blocking the closet. Another issue which maybe of lesser importance to other reviewers was the fact all the flowers indoors and many in the outdoors were fake. The common area lacked charm. It is unfortunate that this place could have been a gem considering its proximity to the harbor, galleries and restaurants but instead turned out not to be so.

Within walking distance to beach and downtown. Whimsical atmosphere and decor. Extremely clean.

The property had a lot of character and was very clean and tidy except for a proper lock on the bathroom. You also needed a degree to get the coffee machine to work which unfortunately we didn't. Also a bit of a shame that there is not the personal presence on arrival. Finally our booking in May confirmed a breakfast but a note was left to say that due to rising costs they decided at the end of 2024 to stop that and although not a problem, it should be removed from the agreement.

Everything was beautiful. The room was nice. It was located close to all the main attractions.

We had a wonderful spring visit to Rockport and the Sally Webster was a perfect location for walking into town and exploring. We loved the decor, the comfortable (very soft and squishy!) bed, and the location. The self check-in is easy, and we just missed the end of their breakfast service by a week or so, which was a slight disappointment but more than made up for by the incredible breakfasts we had at the Red Skiff (with a discount from the hotel). The property is unstaffed, but they were very responsive on text.

Great experience. Very comfortable, cozy, pretty. However, we booked the option “breakfast included” and, unfortunately, the hotel is not offering breakfast anymore.

Felt impersonal from a traditional Bed and Breakfast. Breakfast was not that good and room layout did not work well.

We booked a B&B room at the Inn and were told on our first morning that the inn stopped offering breakfast because of the high price of food We were given no prior notice and when I objected to this practice I was called a rude, obscene name. After much discussion I insisted on an adjustment to our bill which was grudgingly granted. The hotel listing on Booking still States breakfast is included which means other guests could be in for the same surprise we experienced. To be clear, the inn was clean, comfortable and well located. The innkeeper’s failure to notify us about the elimination of breakfasts and to refuse, initially, to provide an adjustment.is something to consider in selecting this property. Call first to confirm breakfast

The bathroom was the size of an airplane bathroom. The room was tiny too.

The property shouldn't be marketed as a B&B, because there are no services, just 5 bedrooms in a building.