Coal Miners Cabins

Property prices were reasonable by Svalbard standards though a room without ensuite toilet cost the same as a 5 star in Dubai or a palace hotel in India. However cleanliness was maintained and in general staff were friendly I was told by email that I should first come to hotel & check in and then go for a tour (I had asked if I could do sighseeing and then in evening come to hotel). They infact told me there were no luggage storage facilities in the museum.This was by email. However when I followed their advise I was told I am 1 hrs 30 minutes early for checkin so should pay extra. As there were no safe luggage storage , I had to go back. I was advised to walk as weather was good but slipped badly on the icu roads injuring my knees badly. When I got back iin evening , I was again asked to show ID for checkin. This was terrible customer service.Also was told there is common kettle in the cabins but could not find any so could not make tea /coffee or boil water (the reception area and cabins are different and you need to go via a icy slippery path). Also no safe water to drink. Apart from that it was fine and in general the staff were nice and attentive apart from these 2 exceptions. The dinner buffet though extremely limited was tasty and morning breakfast was ample.This property is far from town but that is mentioned and a extremely long walk .Better to go in groups if walking for support.

The property was nice. Easy to get to and the staff are accommodating. We got two rooms with 2 beds. They are big enough for two people and baggage in each room. The bathrooms are shared in the hallways. Each bathroom is private and has a shower. Very clean and warm during the cold winter. Never had issues waiting for the bathroom. There were 4 bathrooms on each floor. The main building had a bar and a lounge to hang out in. Tea, coffee and water offered all day for free. Would stay here again.

A great stay if you’re just looking for a bed for the night. The room was warm and clean, albeit small and basic. Overall, perfect if you aren’t expecting lots of extras. The complementary breakfast wasn’t great though.

We did not visit as tourists, nor did we have the budget for this, but we deeply enjoyed the relatively affordable stay that allowed us to explore the Arctic! Special thanks go out to the wonderful staff who ensured that we had great food, amazing breakfasts, and some wonderful conversations!

The check in employee was outstanding

A wonderful place just north of the center of town. Very chill and lovely rooms. I would stay here again. Loved the breakfast and bar vibe. The best hot chocolate in town— you build your own, boozy or not. 😊

TOP!

Coal Miner's cabins have a great staff, a really perfect continental breakfast, a nice walk into the main part of town. So it's a little bit more quiet and relaxed. And was affordable and just perfect!

We stayed at the Coal Miners Cabin between 9th and 12th Feb 2024 and it was the most convenient place to explore Svalbard from, I cannot recommend it enough. The room was great for us as we were mainly out exploring. But even when we were back in it was sufficient. The bathrooms were in the corridor and was shared between several rooms but we did not see anyone or have to wait even once. It felt like our own private space even when shared. We had our dinners in their restaurant - the food was good and the free tea and coffee helped. We spent the evening playing the complementary boardgames in the restaurant. Breakfast came with the room and it is lovely - basic but just the right kind. You'll enjoy it i'm sure. From the airport: When we landed there were 2 buses waiting outside - tell the driver your hotel and they'll direct you to the right bus. We paid onboard for a return and the bus dropped us at the doorstep. To the airport: Ask the lovely hotel staff for a bus timetable, or check it yourself on the wall around the entrance to the restaurant. The airport bus passed by all the hotels collecting travellers, just stand outside at the appointed time and you won't miss it. The buses are punctual, our bus was meant to depart at 2pm and it departed at exactly 2pm.

I got moved to sister hotel Radisson Polar which was a great hotel. But I was disappointed that the hotel couldn't amend my booking when I requested to reduce my stay by one night.