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9 / 10 Guest Rating

JW Marriott Hotel Mexico City Santa Fe

Avenida Santa Fe, 160, Mexico City, mx

JW Marriott Hotel Mexico City Santa Fe - main view

About the Property

Luxurious Amenities
Indulge in the outdoor swimming pool, hot tub, and fitness club at JW Marriot Hotel Mexico City Santa Fe. Enjoy modern rooms with air conditioning, flat-screen TVs, and marble bathrooms with premium toiletries.

Culinary Delights
Savor exquisite meals at the Italian and international restaurants on-site. Experience 24-hour room service, a minibar, and complimentary tea and coffee-making facilities in your room.

Relaxation and Convenience
Unwind with spa services, including beauty treatments and a steam room. Let the Concierge assist you with dinner reservations, tour bookings, and transportation arrangements for a stress-free stay.

Book your stay at JW Marriot Hotel Mexico City Santa Fe for a truly upscale experience.

Facilities & Amenities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service

Important Information

Check-in & Out

Check-in
Check-out01:00 PM

Property Notes

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Deluxe Guest room, 1 King Bed, City view - Photo 1
Deluxe Guest room, 1 King Bed, City view - Photo 2
Deluxe Guest room, 1 King Bed, City view - Photo 3
Deluxe Guest room, 1 King Bed, City view - Photo 4
Deluxe Guest room, 1 King Bed, City view - Photo 5
Deluxe Guest room, 1 King Bed, City view - Photo 6
Deluxe Guest room, 1 King Bed, City view - Photo 7
Deluxe Guest room, 1 King Bed, City view - Photo 8
Deluxe Guest room, 1 King Bed, City view - Photo 9
Deluxe Guest room, 1 King Bed, City view - Photo 10
1/10

Deluxe Guest room, 1 King Bed, City view

This air-conditioned room features spectacular city views and is equipped with a 42-inch LED TV with cable channels, an iPod dock and a safe. There is an espresso coffee maker, a mini-bar and free bottled water. The marble bathroom includes a bathrobe, slippers and a hairdryer.

38 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Deluxe King Room With City View

Non-refundable
Room Only
20% OFF$473.85

$379.08

Includes taxes & fees

Deluxe Guest room, 1 King Bed, City view

Non-refundable
Breakfast Included
20% OFF$699.18

$559.34

Includes taxes & fees
Executive level Guest room, 1 King Bed, City view - Photo 1
Executive level Guest room, 1 King Bed, City view - Photo 2
Executive level Guest room, 1 King Bed, City view - Photo 3
Executive level Guest room, 1 King Bed, City view - Photo 4
Executive level Guest room, 1 King Bed, City view - Photo 5
Executive level Guest room, 1 King Bed, City view - Photo 6
Executive level Guest room, 1 King Bed, City view - Photo 7
Executive level Guest room, 1 King Bed, City view - Photo 8
Executive level Guest room, 1 King Bed, City view - Photo 9
Executive level Guest room, 1 King Bed, City view - Photo 10
Executive level Guest room, 1 King Bed, City view - Photo 11
Executive level Guest room, 1 King Bed, City view - Photo 12
Executive level Guest room, 1 King Bed, City view - Photo 13
1/13

Executive level Guest room, 1 King Bed, City view

Offering city views, this spacious room features a 42-inch LED TV with cable channels, an iPod dock and a safe. There is an espresso coffee maker, a mini-bar and free bottled water. The marble bathroom includes a bathrobe, slippers and a hairdryer. Guests staying in this room also have access to the executive lounge, where you can enjoy free American breakfast, 2 national beers or 2 wine glasses included, afternoon tea, snacks and soft drinks. Wireless or wired internet, for a fee.

38 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Executive level Guest room, 1 King Bed, City view

Non-refundable
Room Only
20% OFF$740.13

$592.1

Includes taxes & fees
Executive Junior Suite with City View - Photo 1
Executive Junior Suite with City View - Photo 2
Executive Junior Suite with City View - Photo 3
Executive Junior Suite with City View - Photo 4
Executive Junior Suite with City View - Photo 5
Executive Junior Suite with City View - Photo 6
Executive Junior Suite with City View - Photo 7
Executive Junior Suite with City View - Photo 8
Executive Junior Suite with City View - Photo 9
Executive Junior Suite with City View - Photo 10
Executive Junior Suite with City View - Photo 11
Executive Junior Suite with City View - Photo 12
Executive Junior Suite with City View - Photo 13
1/13

Executive Junior Suite with City View

Offering city views, this spacious junior suite features a 42-inch LED TV with cable channels, an iPod dock and a safe. There is an espresso coffee maker, a mini-bar and free bottled water. Butler service is also available. The marble bathroom includes a bathrobe, slippers and a hairdryer. Guests staying in this room also have access to the executive lounge, where you can enjoy free American breakfast, 2 national beers or 2 glasses of win included, afternoon tea, snacks and soft drinks.

57 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Executive Junior Suite with City View

Non-refundable
Room Only
20% OFF$858.24

$686.59

Includes taxes & fees
Deluxe Guest room, 2 Double, City view - Photo 1
Deluxe Guest room, 2 Double, City view - Photo 2
Deluxe Guest room, 2 Double, City view - Photo 3
Deluxe Guest room, 2 Double, City view - Photo 4
Deluxe Guest room, 2 Double, City view - Photo 5
Deluxe Guest room, 2 Double, City view - Photo 6
Deluxe Guest room, 2 Double, City view - Photo 7
Deluxe Guest room, 2 Double, City view - Photo 8
1/8

Deluxe Guest room, 2 Double, City view

Offering bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a wardrobe as well as city views. The unit offers 2 beds.

38 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Deluxe Room With Two Double Beds And City View

Non-refundable
Room Only
20% OFF$473.85

$379.08

Includes taxes & fees

Deluxe Guest room, 2 Double, City view

Non-refundable
Breakfast Included
20% OFF$699.18

$559.34

Includes taxes & fees
Executive level, Guest room, 2 Double, City view - Photo 1
Executive level, Guest room, 2 Double, City view - Photo 2
Executive level, Guest room, 2 Double, City view - Photo 3
Executive level, Guest room, 2 Double, City view - Photo 4
Executive level, Guest room, 2 Double, City view - Photo 5
Executive level, Guest room, 2 Double, City view - Photo 6
Executive level, Guest room, 2 Double, City view - Photo 7
Executive level, Guest room, 2 Double, City view - Photo 8
Executive level, Guest room, 2 Double, City view - Photo 9
Executive level, Guest room, 2 Double, City view - Photo 10
Executive level, Guest room, 2 Double, City view - Photo 11
Executive level, Guest room, 2 Double, City view - Photo 12
1/12

Executive level, Guest room, 2 Double, City view

Offering bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, executive lounge access as well as city views. The unit offers 1 bed.

38 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Executive level, Guest room, 2 Double, City view

Non-refundable
Room Only
20% OFF$740.13

$592.1

Includes taxes & fees
Junior Suite, 1 King Bed - Photo 1
Junior Suite, 1 King Bed - Photo 2
Junior Suite, 1 King Bed - Photo 3
Junior Suite, 1 King Bed - Photo 4
Junior Suite, 1 King Bed - Photo 5
Junior Suite, 1 King Bed - Photo 6
Junior Suite, 1 King Bed - Photo 7
Junior Suite, 1 King Bed - Photo 8
Junior Suite, 1 King Bed - Photo 9
Junior Suite, 1 King Bed - Photo 10
Junior Suite, 1 King Bed - Photo 11
1/11

Junior Suite, 1 King Bed

1 King Bed614 sq feet Executive Level - Executive Lounge access, lunch reception, dinner reception, and light refreshmentsLayout - Bedroom Internet - WiFi Entertainment - 42-inch LED TV with cable channels, first-run movies, iPod dockFood & Drink - Espresso maker and 24-hour room service Sleep - Egyptian cotton linens, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerheadPractical - Safe, iron/ironing board, and desk; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Low-height electrical outlets in bathroomEco-friendly - Energy-saving switches and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

57 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerBathrobe

executive lounge access, junior suite, 1 king

Non-refundable
Room Only
20% OFF$926.11

$740.89

Includes taxes & fees

Guest Reviews

9
Exceptional199 verified reviews
AI Summary

Guests highly rate the cómico and frequently praise the buena ubicación.

Categories

Cleanliness8.7
Service9.7
Location9.2
Room Quality9.2
Amenities9.2
Value for Money8.7
Food and Beverage8.2
Overall Experience9.2

Select topics to read reviews

M
MarioclCL
Verified booking
solo_traveller
Standard Room
Stayed in Apr 24, 2026

"Exceptional"

9.0
Helpful?
M
MauriciobrBR
Verified booking
couple
Standard Room
Stayed in Apr 16, 2026

"Good"

5.0

Reception desk insisted on a wrong point that we hadn’t paid for breakfast and consistently wanted to charge us even when O showed them the reservation. I had to involve Booking.com to get this solved only by check out. More than the error the atitude from the team was not good

Helpful?
A
AhkinmxMX
Verified booking
couple
Standard Room
Stayed in Apr 14, 2026

"Exceptional"

9.0
Helpful?
三
三宅mxMX
Verified booking
solo_traveller
Standard Room
Stayed in Apr 7, 2026

"Excellent"

8.0
Helpful?
B
BlancomxMX
Verified booking
family_with_children
Standard Room
Stayed in Mar 23, 2026

"Exceptional"

9.0
Helpful?
M
martinpelletier
Verified booking
Friends getaway
Standard Room
Stayed in Mar 22, 2026

"Great stay but beware of the exchange rate"

10.0

It’s important to be cautious with the exchange rate used by the hotel, as it is significantly higher than usual. In my case, I ended up paying approximately 15% more per night compared to the advertised price due to the exchange rate applied. We received an excellent welcome from Yamile during check-in, who made us feel great from the very first moment. We especially appreciated the upgrade to a Master Suite, a thoughtful touch that made a real difference in our stay. The pool, with its warm water, was very comfortable and enjoyable. The internet was fast and reliable at all times. We would also like to highlight the excellent service from Yessica and Mónica in the lounge, always attentive and kind. As a point for improvement, the room’s ventilation system made a fairly loud noise that woke us up around 5 a.m. Even after turning off the air conditioning, the noise continued. The breakfast was delicious, with a wide variety of options and impeccable service. Overall, we had a wonderful and very enjoyable stay.

Helpful?
J
JuanboBO
Verified booking
couple
Standard Room
Stayed in Mar 15, 2026

"Terrible, never encountered a Marriott property with so little transparency about fees."

1.0

The price in Booking.com was not respected by the hotel that applied a different conversion rate and end up charging me more than UD$ 600. In addition to that my deposit for incidentals has not been reverted. It's been 10 working days since we check out from the hotel and in spite of my complains they haven't returned any money to my card.

Helpful?
M
monikap795
Verified booking
Business
Standard Room
Stayed in Feb 18, 2026

"Fraudulent standards!"

4.0

Fraudulent practise! The hotel forces you to make reservation in USD but payment is only done in Mexican Peso. With the internal, fixed exchange rate - 22 vs 17 that’s the market rate. Booking that I made for 1660 they charged me 2100 usd (via completely fraudulent behaviour). When I complained, first they tried to defend that as absolutely normal practise but ultimately were forced to return the difference. My recommendation - Stay away!

Helpful?
F
ferchuxvipmxMX
Verified booking
family_with_children
Standard Room
Stayed in Feb 8, 2026

"Exceptional"

10.0
Helpful?
E
EdgarmxMX
Verified booking
solo_traveller
Standard Room
Stayed in Jan 17, 2026

"Mejorar desayuno"

10.0

Todo de maravilla

El desayuno le hace falta mas cache o mejor vista

Helpful?
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