The Ritz-Carlton Okinawa

it is ok, but would prefer more grass or garden for small children to walk or run around.

The mattress is in very poor condition. The mattress just caved in when I lay down and It is unable to support my back. Also there was a used slipper found underneath the bedside cabinet. I simply can’t imagine Ritz Carlton’s cleanliness is so poor

After a jet-lagged week of budget-hopping around Asia, a luxurious night at the Ritz Carlton was the perfect reset! We’re continuing our trip refreshed and energized.

Beautiful hotel with excellent service. Only ate breakfast at the hote which was very good included a selection of both western and Asian food options. Located on a golf course and near a beach. The hote offers free shuttles to restaurants near by.

Great experience, very nice and neat hotel with extremely helpful staff, will definitely come back!

Concierge was superb. They speak good English and was very precise and efficient in arranging the transportation and tours. The night desk appeared under staffed. On Friday 12Oct they arranged a hotel shuttle to take my group (9 people) to a restaurant about 5 min away from the hotel. They asked us to inform restaurant to call them when we finish dinner in order that they send the hotel shuttle to pick us up again. For about 20 min, the restaurant and I kept calling the hotel but there was no answer! We ended up having to walk back and it took almost 30 min in the dark. Also the lounge at the lobby floor was a very nice outfit except the one gentleman that was working there (again on Friday 12 Oct) was very eager to inform everyone who walked in (from 6:30 pm onwards, and more seriously so after 7 pm) that the bar would close at 8 pm. It might be a language issue but from my perspectives it came across as unwelcoming. Other than that, the hotel is excellent and I had a good time staying there.

Excellent service and facilities

Overall a truly wonderful experience. Tranquil aesthetic, luxury and comfort throughout as expected. View was beautiful from 5th floor golf/bay view room. Service was excellent aside from one night at Gusuku, we were a bit disappointed with the 8pc sushi was worth the money super small, but the udon definitely is worth every cent. Nosomi at the spa was AMAZING! The detox ritual was perfect in every way. The staff went above and beyond and if I come back to Oki I will definitely come again. PS - serve the French toast every morning and get rid of those chewy pancakes.

Great experience

We visited Okinawa for two days to escape Tokyo. It was slightly off-season, and we got a great deal at the Ritz-Carlton. It was the beginning of the rainy season, so we knew we may have to spend the entire time in the hotel, which was OK because the hotel had an indoor pool and a variety of restaurants; perfect for a short stay. As it turned out, the weather was excellent, so we enjoyed the outdoor pool, and the views of the ocean from the restaurant. We didn't walk to the beach, but apparently it is a 5-minute walk from the hotel. For us, the pool was enough as it had expansive views of Okinawa, and a pool bar with table service. The room was elegant and new, and the staff was super attentive. Since it was the off-season, there was no waiting for any of the facilities, or for check-out or check-in. It was a marvelous, luxurious weekend, and I highly recommend the hotel for this type of holiday.