The Ritz-Carlton Okinawa

Like everything. It is very worth to go and try.

We enjoyed a relaxing and pleasant three days at the Ritz Carlton. We were cared for by hotel staff in every possible way during our visit. The general manager, Koji, was extraordinarily attentive, as was Laurent, director of operations, Christy, and Naoki, supervisor food and beverages. Every time we needed something one of these individuals jumped to our assistance. We felt completely spoiled and quite overwhelmed by the warmth and kindness of the staff. It is true that food and drinks are expensive at the resort, but we found that this cost was somewhat balanced by a reasonable room rate. We enjoyed a champagne reception where we met staff and other hotel guests. Valet parking and spa use were included (and the spa was exceptional) but electric bikes were an additional charge. In spite of temperatures in the high twenties, the outdoor pool was disappointingly closed in November , though the indoor pool and outdoor hot tub remained open. The hotel is set back peacefully from the busyness of the road, perched in the hills with golf course views and the ocean not far off. The hotel style is modern Japanese with gorgeous high wooden ceilings, lovely decor and artwork. The hotel design frequently offers vistas in four directions from common areas like the bars, restaurants, many patios, and the lobby, all with a cool breeze blowing through the open sliding doors. Suites are roomy and lovely. Beds are comfortable. Make sure to get an upper level room for better views.

Big and tidy room, very clean, the private bath was amazing. Very nice and helpful personnel.

Basically everything other than swimming pool and onsen is subjected by extra fee. Even for dinner or to eat something, you are forced to stay inside the hotel considering that there is nothing in the surrounding. And prices are incredibily high (something like 5x or 10x with respect to the rest of Japan).

Staffs are nice and helpful. Provide excellent services.

Would like to thanks all the staff specially Christy at the Breakfast room. This’s our 4th times here and we love it always ❤️❤️

I stayed in a two double bed room for one night as the last day of a short stay in Okinawa. I was coming from a two-night stay ay the Hoshinoya Resort. The contrast of the two hotels was interesting. Hoshinoya is a very Japanese style place, which has its pluses and minuses. The RC is very much an American style hotel. Which is not bad at all. I appreciated the breakfast buffet and having a large plate of perfectly cooked scramble eggs and all the items that comprise American comfort breakfast food - the fluffy pancakes, bacon, etc. The rooms were also very well furnished with no end of amenities. The property itself is very clean and well laid out. If you are a smoker, be aware you cannot smoke on the balcony and there is only one smoking area in the entire property. I also had the teppanyaki course dinner at Kise. The highest price Kise course ran around 30,000 yen. It was a bit pricey but the courses were excellent. I appreciated that the chef was low-key - no juggling of knives and spatulas. If you looking for a dependable place and also play golf, this would be worth a look. The English proficiency is still a bit of an issue, not all staff speak proficient English. That's not the fault of the hotel. I think that's a problem with Okinawa and Japan generally.

We love Okinawa Ritz-Carlton! Absolutely breathtaking grounds, exceptional service, and unique dining experiences! Executive chef Marcello prepared delicious pasta and whole fish Sardinian style in an Italian restaurant! Chef Shinya prepared fugu fish 5-course dinner in a Japanese restaurant. It was a little scary and unforgettable experience! Very friendly and great service from Arnaud, Fontana, and Christy. The Front office manager's service was impressive! He greeted us upon arrival, making sure everything went well helping with transportation or any other questions (just name it). If you decide to come to Okinawa, we highly recommend staying in Ritz-Carlton!

Excellent stay in this property. Breakfast it a vast selection of dishes both Japanese and Western. Great music in the lounge bar Service outstanding in all aspects amd outlets. Pool was great during the day. If I have chance i will come back.

This was my 3rd time staying in the same hotel in Okinawa but it was my worse experience ever. My stay was between 11-15 September and my booking was a cabana room. I am a smoker, during check in, I was being told that my room was a smoking room (quite surprise), so, during the stay, I smoke e-cigarette inside the room. However, upon check out, I was told that I need to pay the penalty due to I smoked inside the room, I was quite shocked. Since I need to go to the airport, I didn’t argue with the staff and paid ¥54K for the penalty. Actually, at that moment, I was very upset and had the feeling of being cheated and robbed. Other than that, the overall environment is still good, the Kise teppanyaki is still very delicious.