Orange Tustin Inn

They dont even deserve the 1 star!! We checked in to only find that our beds were doubles not queens so we went to inquire about that, he stated no queens were available but that's what we booked for(on their webpage it says they only have double queen beds not double doubles), our bathroom door wouldn't close or lock so we went to inquire. He showed us another room that was supposed to be non smoking but that room smelled so bad you couldn't hardly breathe so we said we would keep the one we had. We went to go to sleep as it was late and turned down the sheets....The bed sheets on both beds had bad stains. One matress cover had big "D's" in ink written all over the sheet as though it was marked for damaged or no good to use, I have no idea. There were hairs all over the sheets as well. We went to ask for new clean sheets, the guy seamed very annoyed with us but sorry I wasn't going to sleep on those sheets. He proceeds to hand my husband a new set of sheets for only one of the beds stating " this is all we have and I don't know if these are clean or not or even what size they are" we get them to the room and come to find out these are stained even more than the ones on the bed! We went back to speak with him and tell him we wanted the rest of our booking(2 nights canceled) as this is NOT what we booked and it was super dirty! He said they would only give us 1 night credit because we didn't give him enough notice. We booked through hotels.com and and when we called them for help they told us that was not the hotels policy and that they then called the hotel and told them we wouldn't be charged. We had checked in at 10pm and due to how late it was hotels.com couldn't get us into another hotel for the night so we stripped down the beds and slept on 2 blankets. There was NO water pressure and the bath tub was cracked and rusted. There were 4 of us registered to stay and we were only given 2 towles. When we opened our door to leave there were people doing drugs right next to our car! DO NOT STAY HERE!!! This hotel is very run down and the staff simply does not care!! Hotels.com by the way was awesome, gave us our money back and credit to rebook another hotel for the rest of our stay.

My room was great and very clean. The bed was very comfortable. The toilet paper roll had no holder but that was fine. Everything was in great shape and working condition. I have been there before and this was the reason I returned.

I was in Room 117. The staff was friendly and helpful. The room, linens, and carpet were nice and clean. The refrigerator worked great. However, the TELEPHONE had no dial tone. Also, there was NO BAR SOAP HOLDER in the shower/bathtub. There was NO GRAB BAR IN THE SHOWER/BATHTUB -- it looked like there had been one there once, but it was missing. And even though I am not disabled, a grab bar next to the toilet would have been nice. In the "dressing area," there were enough hangers but a couple of CLOTHES HOOKS would have been nice for hanging up pajamas or damp clothes. A large, heavy WALL MIRROR WAS NOT MOUNTED ON THE WALL -- (although it looked like it had been once) but it was sitting instead on a low dresser, totally useless. All in all, my stay was pleasant, but my room needed the repairs/upgrades I have mentioned in this review.

Great place would stay again. Thanks the parking lot was a little small but not to bad.

Tustin inn a wonderful place comfortable Nice 40 in flat screen TV microwave refrigerator

The stay was convenient.

This Inn is in a really sketchy area. I will never stay here again. I didn't sleep all night. We checkes out a day early lessoned learned.

Fresh and clean two bottles of spring water for coffee in the morning phone jack large flat screen WiFi movie channels

It was nice and quiet...............................

Told the guy in the front that I was checking out! He didn’t care and still let this rotten Peterson back into my room