Orange Tustin Inn

Towels had hair floors where dusty with hairs

Easy parking, clean rooms, fair price, close to freeway

The property looks decent from the outside… The buck stops there. The staff were really nice and check-in went quickly. The actual room smelled horrible and it’s the first thing that hits you. They don’t keep the windows at least cracked to get some air in there. The pillows had dust all over, the floor was not swept at all, the water in the bathroom came out cloudy and the toilet had no handle attached to it. I contacted Expedia with photos of the problems in the bathroom and they contacted the front desk. The staff refused to fix the toilet and claimed they had no more rooms. They then refused to refund me for the remaining day. Expedia expressed disappointment with the staff’s attitude so much that they paid for me to get a room at another hotel so I checked out a day early and I had to brush my teeth in the parking lot with water I had in my car because I refused to put that nasty water in my mouth or on my body.

Not a very good experience. Checking in was very slow, rooms were not very clean with rust in the bathtub. Late night slamming of doors snd people drinking in the parking lot. I would not recommend this hotel.

The hotel is very ok. It is very basic. There are very few extras, but for the price that can be expected. On my arrival, it was clean. I stayed 3 nights. Room service serviced my room with Towels, emptied the trash and a made bed after the first night. After the second night, they did nothing! No Towels, no made bed, no emptied trash. I have never stayed in a hotel with No Service. Very disappointing.

Walk ways extremely dirty; Television did not work; broken furniture, broken floor slats throughout room; no closet for clothes and metal rack for hanging clothes was hanging loose from the wall so couldn't hold clothes; towels hard and only provided for one person one time regardless of number of days booked.

Very clean. Staff was friendly and helpful. I’m definitely staying here next time in OC.

evrething

Terrible, Noisy near the roadway; heater not working; spring mattress NOT comfortable NOT COMING BACK

A clock of any kind would have been nice.