Hotel Morrison Usaquen

Staff very friendly and professional. Hotel very clean. Location is close to nice restaurants.

Doing work all through the night on the property next door which kept me up. They at first gave me a quiet room but did little to maintain in - the AC vents were clogged full of debris that kept coming out and there were no working windows. Then after they fixed it had the audacity to turn me out and deny my package so I was left chasing it around ten city. If you want peace and harmony, I would not stay here at all.

This horrific passive aggressive management company is the worst aspect of an otherwise ideal, centrally located property. There are mites falling from every part of the facility due to horrible (zero besides the entry area where fumes come in) ventilation -ironicalky situated near a park. The stay started oof promising but got only 10x worse as they ignore solo travellers for couple and defer to large groups in exclusion of all else. tipoed generously as that is my waym Usually I also compliment staff that perform well. Only two people in this property were noteworthy in service ethic. And I am sparing the embarrassingly unforgivable incidents relating to noise, direct guest harassment and rudeness bordering on hostility (multiple interrupted conversations with front desk staff by managers and reports) and lack of proper patrolling the halls and grounds, not to mention the shortness in general in order to at least to compliment Andres in the breakfast service and above all Emilio the star of the show, without whom this debacle would have long ago collapsed. iMO, all the management should be fired immediately besides for Claudia the Housekeeping Manager. The full version of this review will be on Google where it belongs. I'm going to go be sick again now just remembering this place with. no windows and filthy vents.

I had a great stay! Wonderful location and great staff.

The only thing I didn’t line about this hotel is the check in process. The system seems to be outdated and it’s very slow. It seems there’s a lack of communication between the staff members and no notes regarding rates or special requests are being recorded. There are 2 or 3 employees at the front desk but only one has access to the computer for check ins. Very slow and frustrating when there’s a large group checking in at the same time.

Nice property

Was great

The location is awesome.

Angela and Gisela services were great !!!! Hotel in general was clean and staff very helpful

Nice property with a great service.