Schweizerhof Pontresina

The woman who checked us in was very unsociable. And gave us a downgraded room because she gave our room to a woman who complained about there's. Other hotel personnel were fine. Hotel is a distance from train station. Restaurant is ok but the service is slow

Really charming ambiance and super helpful staff. Extraordinary good buffet breakfast. Train station pick-up service. Just across from public pools and water slides and saunas. In fact, free spa in hotel also.

The room was very clean and roomy with a fantastic view. Breakfast was included and was good. We got free passes to the lifts and gondolas.

Wonderful old hotel built in 1904 but very nicely renovated. Lovely room - very large with separate toilet and additional very large bathroom and balcony. The breakfast was very good. We did the dinner, bed and breakfast which was great value. The first dinner was not so good with chewy venison but the second dinner was excellent. Wonderful area to do hiking - the chairlift is right behind the hotel with great hikes from the top. The hotel also gave us free passes which covered all the trains, buses, cable cars, funiculars and chairlifts in the area which was a tremendous saving. We rented e-Bikes from a shop 2 doors down from the hotel which are a great way to see the area.

Room could use a fan set nice there was no ac.

Very pleasant and courteous people at the front desk. Good location, very clean and comfortable room. The service staff in the restaurant for breakfast could be a little bit more friendly.

The hotel is a bit off a hike from the train station. Some items like hot water heater and adaptor plug needs to be requested and they don't have people to bring it to your room. You need to come down to the reception to request it. Not much service although you can request to be pickup from the train station when you arrive with luggage. Not much customer service from their reception as well. Although they answer directly your question. The church bell in front of the hotel also rings around 7 and 8pm when we were there.

We thoroughly enjoyed our stay at Schweizerhof Pontresina. The room was all I had wanted—very spacious, quiet, and with a magnificent view. The dinner and breakfast that were included in the half pension were also excellent. I would stay here again and would recommend it to friends and family.

We were very happy to have a safe in our room but it was too small for an iPad. Our room also had a flashing red & blue light near our entrance door. The light flashed all night into our faces. It would be a good idea if a cover could be permanently placed over this. The waiter in the restaurant was wonderful.

Very spacious room, great views, quiet. Has all the amenities that you'd want including a sauna. Enjoyed our stay here.