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9 / 10 Guest Rating

La Pasion Hotel Boutique by Bunik

Calle 10 Norte entre 15 y 20, Avenida Col. Centro, Playa del Carmen, QROO, 77710, Playa del Carmen, MX

La Pasion Hotel Boutique by Bunik - main view

About the Property

Rooftop Terrace and Garden - Pamper yourself with an onsite massage or soak in the stunning views from the rooftop terrace and garden.

Dining and Drinking Experience - Indulge in a satisfying meal at the hotel's restaurant and unwind with a refreshing drink at the poolside bar to end your day on a perfect note.

Convenient Amenities - Enjoy complimentary wireless internet access, concierge services, and the convenience of amenities like a 24-hour front desk, multilingual staff, and dry cleaning/laundry services available at your disposal.

Book now at La Pasion Hotel Boutique by Bunik and experience a centrally located retreat in Playa del Carmen, just moments away from Quinta Avenida and Playa del Carmen Main Beach. Unwind in comfort and style during your stay with us.

Facilities & Amenities

Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
Wheelchair accessible
Bicycle rentals nearby
Multilingual staff
Smoke-free property

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Guests under 18 years old are not permitted at this adults-only property. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. Alcohol is not permitted at this property. Cashless payment methods are available for all transactions.Contactless check-out is available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9
Exceptional168 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great location.

Categories

Cleanliness9.1
Service9.6
Location9.2
Room Quality8.6
Amenities8.6
Value for Money9.1
Food and Beverage8.6
Overall Experience9.1

Select topics to read reviews

L
Luisa
Verified booking
Standard Room
Stayed in Mar 24, 2025

"Excellent"

8.0

The hot tub and front elevator not working

Helpful?
P
Patricia Razo
Verified booking
partner
Standard Room
Stayed in Mar 20, 2025

"Exceptional"

10.0

Love the location and the people were so respectful and attentive

Helpful?
V
Vicki
Verified booking
Standard Room
Stayed in Mar 20, 2025

"Excellent"

8.0

Pool are fabulous, staff is lovely and kept me feeling welcome and safe. Parking was a breeze.

Helpful?
Y
Yisneiry
Verified booking
partner
Standard Room
Stayed in Mar 19, 2025

"Excellent"

8.0

Love the property it just need some work done and new mattress everything else is good

Helpful?
C
Cynthia
Verified booking
partner
Standard Room
Stayed in Mar 18, 2025

"Exceptional"

10.0

Everything

Helpful?
J
Jim
Verified booking
partner
Standard Room
Stayed in Mar 18, 2025

"Good"

6.0

This property grows on you. The elevator wasn’t working, the hot tub was not useable and the lounge chairs need reupholstering as they were dirty and ragged.

Helpful?
P
Pompeo
Verified booking
partner
Standard Room
Stayed in Mar 13, 2025

"Exceptional"

10.0

Staff were great.

Helpful?
M
Mark
Verified booking
partner
Standard Room
Stayed in Mar 11, 2025

"Good"

2.0

BEWARE OF STEALING AND STAY AWAY FROM HERE! For the first time in my life staff stole money from me. I kept some money in the safe (key one, not electronic) and in couple of days I realized that I am missing portion of it. After carefully reconsidering my expenditures and reading some of previous reviews which stated the loss of their money in similar situation, the obvious conclusion was made that it got stolen. When addressing this to the staff we were told to go to police straigth away without any sign of empathy and even an attempt to help us figuring this out. Police said that there is nothing much can be done due to no evidence (hotel conveniently has no cameras) and confirmed that this is not the first time someone reports similar issue. The next day we made a decision to leave a hotel since we felt insecure. At first the manager of this place which is called hotel for whatever reason offered us the refund for the rest of nights but when he was rightfully confronted by my wife (just a reminder - they stole money from us and said it is impossible since no one has the key other than a client which sounds like a ridiculous lie) they decided to cancel the prearranged deal and kept the rest of payment to themselves. Stay away from this place. Do not support them with your money under any circumstances. P.S. I honestly hope Expedia will reconsider their partnership with this establishment since these kind of unpleasant stories also throws shade on the service itself.

Helpful?
K
Kadi-Ann
Verified booking
Standard Room
Stayed in Mar 10, 2025

"Excellent"

8.0

Second time staying here, very pleased

Helpful?
L
Liezle
Verified booking
Standard Room
Stayed in Mar 8, 2025

"Exceptional"

10.0

The location is walking distance from the beach and restaurants/shops. Staff are friendly and professional.

Helpful?