Brilliant Hotel - Afternoon Tea Inclusive

The staff were exceptional across the board . Van Tin was absolutely fantastic !!! The location was excellent and was lovely to watch the river at night with the dragon bridge behind . Our second stay as enjoyed so much .

Fabulous location by the river & walking distance & great views to the Dragon bridge. The Staff are all lovely; very polite & super helpful & the Porters / Doormen were very hardworking & friendly. Their breakfast was excellent; lots of fresh fruit & lots of other options. The restaurant staff were also super nice. My friends told them it was my birthday & they presented me with a lovely handmade sunflower & wee gateau - it was a lovely gesture 😊

It was great! Room is clean, service was so awesome! Recommend to stay here!!!

The location was superb. Staff was very nice. On my first day, the aircon in my room was very mild and in the night was very hot and stuffy. The next morning I feedback to a Ms Trang (I think she was the manager or executive there). Without hesitation, she was very quick to suggest a room change. Thank you so much Ms Trang for your quick action. I was given another room and the aircon was powerful :) All the staff were very nice including a male staff at the counter whose name sounds like "Ker" (sorry I think was Mr C..). The staff on the roof top cafe was so friendly. The food, drinks and views were awesome on the roof top. I had a bamboo massage in the hotel spa. The therapist was very good. Sorry I didn't get her name. She had short bob hairstyle. My daughter and I had a wonderful stay in the hotel. Thank you so much for the hospitality.

707 room, great view, only 1 weakness the air-con directly pointing to head of the bed, but we cannot turn off air-con otherwise too hot to sleep.

Variety, quality, presentation and service of breakfast was superb. Room was fantastic with a great view. Service counter staff were fantastic

Information received from Booking.com lead you to believe that afternoon tea was available and free every day, however was only free on one visit. We will not be using Booking.com again because we were ripped off by them. We were quoted a price for a 3 day cruise with Novus (formerly Era) which we accepted about 6 months ago. On the first day of the trip prior to arrival we were massaged by Novus that meals weren't included when Booking.com had in writing told me that they were. Booking.com would not discuss this or fix this and we had to pay an extra $250 US. I had booked 3 weeks of accommodation with Booking.com but will never use them again. Can't be trusted.

Location

The Location, Staff, efficient laundry service and the roof top restaurant.

very nice staff and location very attractive to tourists places 👌

no things

Staff were excellent and very helpful 👏 Location was great and a lovely view of the bridge. Roof top bar good

Description says an outside pool but it is not which was a big let down. There was a sky light with covering but could not sit in the sun, no sun in pool. It was like a pool inside a conservatory. Would have give it a 10/10 had it not been for this.