Shellharbour Resort

The bed was comfy. Plenty of parking

Bathroom sink taps extremely noisy to turn on and the cold tap only dribbled a little water. The toilet didn’t flush well.Room was very dated. The guy in reception when we arrived wasn’t very friendly.

Location was perfect

Nothing

View was okay

Room was old and outdated. Bed was extremely uncomfortable. Mould in shower and tap over vanity dripped continuously. Cockroaches in room.

Close to beach. Had a pool. Modern spacious room. Lovely staff.

Nothing

It was in a good position and easy to find. Strong shower water pressure and water was nice and hot.

Calling it a Resort was far from what it was. You sunk into the mattress and it was so hard to turn over or move. The foot end was higher than the head end so we slept on a slope, both of us woke up with stiff and sore backs, it wasn’t just us as we spoke to two other people staying there, one told staff he wanted a different room and the other man said yes not staying there another night, he was looking for different accommodation and his back was playing up as well. The bathroom was very moldy all around the shower, with 2 cockroaches on the bathroom ceiling through the night, you had to fill the kettle up from the shower head as it wouldn't fit into the hand basin. When you turned hand basin taps on the pipes vibrated and made a horrific noise. When my husband got up through the night he said there were cockroaches on the area where you make your coffee or toast. He did tell the morning staff about needing to fumigate the rooms but there was no comment. Between the mould and the cockroaches this is a health hazard. Internet kept dropping out so it was hard to watch a movie.

Location was ok

Was a little noisy with people sitting outside their rooms until late, getting into the driveway was a little annoying if coming from the north and driveway can be easily missed

great Bathroom, nicely updated.

lost the foxtel for a bit!!!!

Fresh new rejuvenated, laundry facilities, suited my needs

the TVs were still old Coaxial MATV, Which means no Android TV, Really not a big deal.

Convenience

Bed was average