The Busena Terrace

ウエルカムドリンクが美味しい。

トイレがまるみえ。ジャグジープールがない

風景十分漂亮，員工服務太親切

沒有

The hotel was amazing, pool incredibly clean and so were the rooms

No all day bar which meant you couldn’t get tea or coffee by the pool without having to walk a far distance to the restaurant. Not sure if this is a seasonal issue as we went in early April.

TLDR: THIS IS NOT A FIVE STAR RESORT BUT THEY CHARGE YOU LIKE THE RITZ NEXT DOOR Disclosure: I really did not want to write this review, but honestly, after how much I paid and the value I received, I needed to make sure to warn anyone thinking of celebrating their honeymoon or even visiting here. Time of travel: April 4th to 8th. Our three-week trip to Japan for our honeymoon has been incredible. Truly one of the best trips of our lives. Every hotel we stayed at across the country was thoughtful, warm, and incredibly well run. The people in Japan have been kind, welcoming, and professional everywhere we went. Unfortunately, our stay at The Busena Terrace in Okinawa completely spoiled the ending of the trip. We had been staying in luxury properties throughout Japan and expected something similar here. We stayed in Japanese luxury properties and American ones, such as the Four Seasons Kyoto. This hotel missed the mark by a mile. This is not a luxury hotel, and it should be ashamed of the prices it charges for the service and quality it delivers. First, the amenities are honestly terrible. We arrived in early April and almost everything was closed. Restaurants closed, beach facilities closed, parts of the property closed. Yet the hotel is still charging full luxury resort prices. We paid $130 to go free diving, and it turned out to be hopping in a boat and going right in front of the hotel to dive. For $130, we paid to go a little bit further than our own beach line and rent some goggles. We were also only able to swim for 35 minutes. I felt like I was in a Truman Show episode because everything was so lazy and so poorly executed. The pool is basically useless. There is no bar service and no drink service anywhere around it. If you want a drink, you literally have to leave the pool, walk down to the little beach store, buy a cooler, buy ice, and fill it with drinks yourself just to sit poolside. I have never seen anything like that at a "luxury" resort. The beach situation is even worse. The hotel advertises a beach, but in reality, only a tiny sliver is actually open for swimming. The rest is gated off. Everything costs extra. Literally everything, including bike rentals. At most beach hotels, bikes are included for guests. At every beach resort in Miami they are included. Here you pay for everything, and there is not even basic drinking water available around the property. The property itself is also very dated and it shows. This is not a modern luxury resort experience. It feels old and tired. The restaurants are horrible but charge Miami-level prices. Somehow every restaurant claims to be fully reserved every night, yet when you walk by they are mostly empty. The whole thing feels like a bad joke and just adds to the overall experience. The food was honestly shocking for the price. We paid about $30 for a buffet that was cold and soggy. Another night we spent $180 per person on what they called a French dinner. It was not remotely French and nowhere near the quality you would expect for that price. The buffet lunch is the same every day, as is breakfast. Zero variation. The fish restaurant cost $180 total and everything was disappointing. The mussels had no flavor. The fish was mediocre, yet you were paying Miami or Dubai prices while looking at the ocean where your fish came from. The service was the most disappointing part. The staff does not speak much English, which is completely fine and understandable. That is not the issue. The issue is that they were noticeably rude and dismissive toward foreigners. For the first time in three weeks in Japan, we actually felt unwelcome somewhere. We had even told the hotel ahead of time that we were coming for our honeymoon, and there was zero effort or acknowledgment. We asked the front desk staff if there was a shuttle into town. The staff member laughed in my face as he told me there was no shuttle available at that time. I do not understand what was so funny or why he was laughing. The entire stay just felt off and was honestly so disappointing. I paid Miami-level prices, which is totally fine, but the value was not even close to matching. Japan is an incredible country with incredible people and hospitality. Every other place we stayed was wonderful. This hotel was the one exception, and unfortunately, it was the last stop of the trip. We ended up canceling the last two nights of our four-night stay and moved next door to the Ritz-Carlton. The difference was immediate and night and day. It is extremely frustrating because this hotel charges Ritz-Carlton level prices while delivering more of a Motel 6 experience. Honestly, one of the most disappointing hotel stays we have ever had. I would never stay at a Busena Terrace property again.

Beautiful setting. Nice rooms, generous with toiletries

Huge queues at breakfast- we waited 45 minutes one day. It opened at 7 and by 6.55 there were 40 people queuing . Also the rules around everything- where to swim, hours when the pool closed during the day. Rules are good but some explanations would help!

Ocean view and beach.

Pool and restaurants not open at all times and very rigorous. Far away from everything. Not lively.

朝食とロケーションはとても良かった

サウナの外気浴が出来て筋トレマシーンが充実してほしかった。