Flamingo Marina Resort

It didn’t look at all like the posted pictures. Our room was never cleaned, we didn’t have new towels, the place looks like it was about to fall down, we had to buy our own toilet paper, no service or attention. We just wasted our money.

NO fridge for insulin, ice for insulin, hot water, bar(or pool), clean pillows (Yellow from sweat), breakfast or restaurant, vending machines, bilingual staff. I left after one night even though there are no refunds.

Me parece fue un hotel muy bueno pero el descuido de la propiedad , habitación no le servía una luz , televisor sonido mal , baño sucio , cocina muy descuidado realmente el lugar no es feo pero eso descuido total se nota en todas las áreas .la piscina me dio cosa bañarme por el deterioro que se notaba en todo

The pool is falling apart, there is no restaurant or bar as was advertised in the photos. The hotel is pretty much abandonded, the beds were absolutely horrible and were like sleeping on a piece of plywood! The sheets and pillows had stains on them. We asked for a refund immediately after checking in, but we were denied by the owner. Overall terrible hotel, I wouldnt recommend this place to my enemy!

We booked a Junior suite for a weekday. We arrived and there was no one at the property, no one was at the lobby/reception. The security guard was the only person there. Swimming pool had no water, really the place was not as described. We checked out immediately and went to another hotel close by. Expedia did a great job helping me. They call the hotel but obviously no one will answer then the agent helped to arrange the refund and also gave me member rewards to compensate the bad experience. Thank you.

Un hotel, muy descuidado y sin mantenimiento, tanto en las habitaciones como en el área social y piscinas. En las fotos se ve todo súper presentable y dice que es de 4 estrellas, por lo tanto es una publicidad engañosa,

a la llegada nadie sabia de las reservas no sabian, pese a que yo trate de comunicarme por medio de telefono pero el numero registrado no existe envie un mensaje a la propiedad por medio de la pagina de hoteles y tampoco recibi respuesta luego a la llegada una de las habitaciones estaba sucia y con el baño tapado los huespedes tubieron que pedir ropa de cama y hacer su propia limpieza ya que se viajaba con niños que necesitaban la habitacion

Not as advertised. No customer service. Not a resort at all with misleading amenities! Booked 3 nights and left after first night. Our front door had only one very loose handle with chipped wood around where it had been jimmied. Broken chair in room and no jaccuzi.

Pésimo atención , no hubo servicio de cuarto , ni siquiera dan lo básico , las toallas con huecos, no había coffe maker, terrible. Los baños sucios y para colmo ni siquiera tienen teléfono en recepción y solo vimos en todo el hotel como dos personas trabajando no se podía uno comunicar

Unfortunately, we couldn't have a good experience due to the poor state of the hotel. Minimal staff, closed restaurant & bar, unmaintained swimming pool, no Wi-Fi, bad quality of bath towels, small TV and terrible signal quality, water leakage at the kitchen's sink (good water pressure), but not enough water pressure to shower. The hotel is totally outdated, and the lack of maintenance is evident.