Naturel Hoteldorf Seeleitn

Lage - Badesteg

Die Unterkunft steht offensichtlich in der Haupturlaubssaison auch als Hochzeits- und Eventlocation zur Verfügung - es wurde ohne Vorankündigung der Steg ( Hauptbuchungsgrund für Urlaubsreise) Von ca 10:30-16:30 daher von Hochzeitsgästen benutzt und daher für Urlaubsgäste gesperrt. Bei knappen Sommertagen ist das ein verlorener Urlaubstag - zumal hätte man es im Vorhinein gewusst , den Tag anders verbringen hätte können - finanziell wurde es ebenfalls nicht abgegolten… Offensichtlich kann dies täglich passieren da auch Firmenevents organisiert werden…. Leider keine Hunde in den Appartements erlaubt Beim checkout wurde um eine Benachrichtigung gebeten, falls die verlorenen AirPods bei der Reinigung gefunden werden - das Personal nickte und notierte sich leider nichts dazu

El hotel está bien, pero viniendo de América Latina, puede resultar un choque cultural. La idiosincrasia germánica es muy distinta, con costumbres que pueden parecer frías o rígidas. Además, el ambiente del hotel dista bastante de ser glamoroso. El restaurant ok

El trato, muy frío

Concept of the village is good. The houses, the flowers and the environment is beautiful. We were with children about to learn to swim and the small swimming pool with 120 cm depth was ideal for them to have fun and improve their skills. Children corner is nice.

It looked like that management is unprofessional, probably they cope a lot with saving on manpower costs with staff mostly not speaking English. For example the official brochure says that if you run out of dishwasher tablettes you should simply go to the reception and they will give you more. We were a family of 5 and were there for 5 nights. We received 2 tablettes. When we run out I went to the reception, but they are only their only a few hours a day, next morning the guy on the reception told me that he gives me one tablette, but I must go to the supermarket and buy tablettes if I want more. I was curious how they handle this issue as the situation was unfriendly and went against any normal hotel policy, so I thought I have a try next day. Another staff member gave me 2 tablettes the next day that was enough for us for the rest of the stay. She also asked my room number. When checking out they told me that there is nothing extra to pay just the local tax, but I discovered on the bill that I also paid for the tablettes - which is free of charge according to their service description and there is no price given when you ask for it. So you can feel cheated which does not make sense at all. The hotel also advertises that of you run out of coffee you should simply go to the reception for more - we did not do that but probably they would charge the guest the same way, I am courious what happens if you run out of toilet papers, maybe the same. Otherwise there is no reason for them to do this, the children corner is free of charge and its good. There is yoga in the morning - also a good service included in the price, why they miscommunicate about a 30 pence tablette is simply stupid management. The apartment maintenance seems not properly organised. When we moved in the exhaust fan in the kitchen did not work, the tap was loose in the kitchen basin and there was no internet. It was fixed during our stay - but looks like there is no real quality check for the service.

Der Saft am Frühstücksbuffet war vergoren. Fliegen auf der Wurst.

Gute Lage, eine sehr schöne Anlage und ein schöner Strand. Das Appartement ist sehr großzügig und hat eine voll ausgestattete Küche (Nespresso Maschine, Teekocher, Geschirrspüler, Mikrowelle usw.).

Ein paar Kleinigkeiten passen nicht zum Preis/Leistungsverhältnis. - Heizkörper hing runter - Ameisen in WC und Küche - Antennensteckdose ausgebrochen - Duschkopf locker - unfreundliche, unmotivierte Bedienung im Restaurant (Dorfwirt)