Tanxiang Resort Hotel Sun Moon Lake Harbour - Sun Moon Lake Pier

The location is pretty good for starting your Sun Moon Lake trip. Stores are in the same street. We could only check in at 3, but we could leave our luggage at the reception.

This is not a resort. The room was small, but got everything we needed. I found it annoying that we did not have a proper curtain. The staff was not talkative but did help with our scooter. It was a bit noisy in the night.

Near to bus station and ferry pier.

Room furniture arrangement. Too many unnecessary things.

Did not like anything about this property, but the location was great!

- Before the booking date I received an alarming message with instructions to click on a suspicious link to provide card details, in order to confirm the booking. I replied to challenge this request, did not receive any response. I was already in the area few days before, so I visited the hotel and was told I have to pay cash now, when I asked if I could pay on the day they said no. When I went back to pay and asked for a receipt the staff member first told me it’s not needed, upon insisting he’d start to make faces. - The horror came on the booking day, the room was not in the same building where I checked in but in a small alley. The room was horrible, it’s one thing not to have a window but this felt like a box with the low ceiling. The smell was so terrible I had to buy air freshener to be able to stand it for one night. The worst thing was the lcl of cleanliness… everything was so dirty, in the bathroom they left a 1/4 toilet roll full of mould. Unfortunately everything else was fully booked due to the festival and I had to stay in this town to catch the bus early next morning. Booking.com should pay more attention on the properties listed, it’s unacceptable to pay for something like this, there should be basic standards…

Good for a night or two if you travel on a budget.

Nothing, it’s a huge scam. Literally two beds and a bathroom. The room is super small, we can’t believe how small it is when we open the door. The price they charge we expect it’s a hotel, but it’s only a tiny room. We were super upset and uncomfortable.

They can only change $1,000 below per night. No wonder no one wants to travel in and to Taiwan. DEFINITELY OVERPRICED!!!!!!!!!!!! So old , no extra space in the room. They use old beautiful photos to cheat tourists, reality is totally not true, bad service, bad rooms, bad everything.

The Shuishe location is great—except the single room is not actually where the check-in desk in the photos is, it is in an alley nearby that does not look like anything like a hotel, much less a resort. Compared to other options, this property is among the cheapest, and you get what you pay for: no-frills check-in, a bed, towels, blanket, etc. A young budget traveler probably would not mind given the price. I was worried about the strength of the air conditioning from other reviews, but it was actually great. Same for the cleanliness of sheets/towels—seemed fine. The bathroom wasn’t as great, but what can you do.

The photos are deceptive, and I don’t appreciate that. The bathroom needs to be cleaned after each guest… The shower is not much more than a hose connecting to the faucet. The bathroom door does not close, which was annoying — the doorframe does not line up with the lock. The ventilation in the room is quite poor, even with the AC at full power. This is a double-edged sword: the room gets musty and smells a bit like humidity, but the odor of cigarette smoke from the hallway doesn’t enter either. Even though other options were more expensive, I still feel like I paid a good amount for this accommodation and deserved a better maintained room. If you have other options, I would recommend choosing them; but if you don’t, like in my case, you will still have a fine experience at the beautiful sun-moon lake while staying here.