Volando Urai Spring Spa & Resort

我是訂一大床！！超爛的～大包小包到那邊！才說只能兩張單人床合併～25000一晚的水準我也是見識到了

Exceptional services and great view. Definitely would come back in the future.

不過不失吧，畢竟酒店也比較老，確實有一點老化了，但同區最好的酒店仍是你，雖然價格有一點貴。

하나부터 열까지 완전 대만족 오후에 잠시 마을 구경할 돈만 있으면 따로 돈이 필요없어요~ 너무 행복했습니다

服務景觀餐點都一流，很滿意會想再次入住！ 唯一小缺點是我預定時備註希望是低樓層但最後是最高的七樓，感覺比較意外，但瑕不掩瑜。

A very nice hotel in the Wulai area. The hotel is well designed, with art work or artistic decoration everywhere. The price of the room include 4 meals, in addition to dinner and breakfast, you also have afternoon tea, and a light late supper. There is a good show at 3:30pm outside the café where you have afternoon tea. A very good show, don't miss it. The dinner is also nice. They attended to details such as preference or allergic to food. The hotel would ask you well before you check in. Our room is facing the river, with a nice view and very quiet. Book a room with a river view, and don't forget to spare some time to enjoy the view. The hotel is a short wall from the Wulai old street, about 5-10min. Not a difficult walk, however, it is along a busy country road, with narrow pavement. It would be better if the hotel could provide shuttle bus to and from the Wulai old steet, so that the guest could avoid walking on this busy road. The hot spring bath is good, as expected for a hotel of this price range. However, the sauna rooms (both hot and dry) are disappointing. The temperature is too low for a decent sauna. And, the rooms seemed not well maintained. The price of the hotel is extremely expensive. Given the meals, services, shows, hot spring, river view, etc., this is understandable.

床墊有點硬，空調有點對著頭吹，其他都很不錯

沒有不滿，十年來也不時會入住，是我在台灣最愛的溫泉酒店，我必定會再來，希望晚餐的食材可以再豐富一些便更好了

We love the service and the property. We’re greeted with warm friendly staff and very detailed introduction of the hotel by Jacob. The dinner at the restaurant was very nice. The public hot spring area need a little tidying up , we end up soaking up in the hot spring 🛀 bathtub in our room . Our room was the rooftop suite with balcony, specious and comfortable bed 🛌, only misshaped was some dirty used teapot and open bottles of drink in the refrigerator. Overall the price was high for what they offered. We love hot spring in Japan and this hot spring hotel need to pay more attention to details if they want return customers. The essential oil burner they use through out the hotel was big plus, feels very calm & relaxing 😌

環境優質 放鬆身心 服務態度佳