Ruen Ariya Resort

We were lucky to stay at the guest house with our familly of 8 persons. A good quality of rooms and freindly staff helping us out great. We had a private swiming pool but also a nice central pool. The hotel provided us with a bus and chaufeur for transportation to the night market. May be one less positeve thing was that breakfast offered limited choice. The road from the hotel into the mountains offered plenty of amusement with monkey, crocodile and elephant shows botanic garden ald buggy racing.

Me and a couple of my friends came down from Bangkok and couldn't have asked for a better place to stay. The quietness and completely peaceful surroundings were just the change of pace that was required. Compared to the relative unfriendliness of the hotel staff in Bangkok, the staff over here was very very friendly. We wanted to go to 7-11 at 1 AM, and the staff was more than happy to drive us there.The rooms and grounds were spacious, beautiful and neat. Definitely staying over if I am back in Chiang Mai.

We rented the three bedroom three bath villa with the private pool. The grounds that the hotel is on are beautiful. The gardener for the property does an amazing job. The staff doesn't speak much English but we were all able to communicate in other ways. There is a lot to do in Mae Rim, and the heart of Chiang Mai is only about 20-30 minutes away. The staff at Ruen Ariya will take you anywhere you would like to go and a tuk tuk ride back to the hotel is only about a $10 from Chiang Mai. I loved this hotel and would recommend it to anyone looking for a little luxury at an affordable price. Even their in house massages are only about $15/ hour! I logged 3 hours worth in the 4 nights we were there.

As a single female, I was treated very nicely. They picked me up and delivered me to the airport (for a fee), transported me to local attractions for free, went to the market for Coke Light when they didn't carry it, and were very gracious. But there are only Thai channels on TV, the internet was very basic, and the food was adequate but hardly inspiring. The location is very central to the attractions and the grounds are very pretty. The pool was nice and clean but also, in my opinion, dangerous for young children in that it is tiled and slippery with severe slants to deeper depths. If your main intent is to visit Tiger Kingdom and the elephant camp, it's a good locale and deal.

It's hard to know where to begin since basically everything was broken and the hotel staff were completely incompetent, so I'll start with the worst things first: 1. There was no hot water after running the shower or bath for 5 minutes or less. This means that the jacuzzi tub we paid for, which was also broken, could also only be filled with cold water. In essence, they charged us for a broken jacuzzi with no hot water. 2. The staff lied to us about how long fixing the hot water would take, saying that it would be back on "in 10 minutes" for 3 hours. We waited around and it was never fixed. 3. After waiting more than 3 hours, we took cold showers. To compensate us for the cold showers, they offered to give us a free ride to dinner at another resort (because their food was mediocre). Their hotel van BROKE DOWN ON THE ROAD because they DIDN'T FILL IT WITH GAS. They put us in a very dangerous (and preventable) situation because the van ran out of gas as we were driving in it on narrow, winding roads, and it took them over 40 minutes to send help. We had broken down on a winding turn, and someone could have hit us! By the time a new driver arrived, the restaurant we were going to was closed. Oh, and all of this happened on my 30th birthday. 4. The phone in our room was broken, so we had to go out of the room for anything we needed. 5. There was only one English-speaking person at the whole resort. This meant that any time there was a problem or we needed anything, we had to wait quite a while for him to appear. To compensate us for all this shocking incompetence, they finally agreed (after I yelled at them) to return $1500 THB to us (less than the cost of one night's stay) and they gave us free rides into Chiang Mai the next day. However, they were 30 minutes late for one of the rides, resulting in my partner being late to his first day of class. I would recommend staying anywhere else. I've been to hostels 1/6 of the price with better service.

We stayed here for 2 nights in July '12. At first it looked great but then we found a lot of shortcomings. We paid for the 3rd bed thru Agoda but they gave us only a 3cm thick matrace, very hard to sleep on. They made us pay for the 3rd breakfast since, they say, it was not included in the price of the extra bed. It was not a lot os money but it does not make you feel goos. Located too far away from the cita it is only good if you wanr only to see the Tiger Kinhgdom etc. One way ride to the city was Baht 500!

Great location next to all the major attractions in Chang Mai, Tiger Kingdom, Elephant Camp, Snake Farm, Monkey Centre, Botanical Gardens, ATV/Karting etc...Most walking distance or the staff will drive you free of charge any time you want to avoid taxi and "tour" fares. Staff are genuinely the friendliest and most helpful we have ever encountered, they went the extra mile to ensure our stay was perfect. The hotel is as nice as the pictures and kept very clean. Pool/Bar area is great and the food is very tasty and well priced. They can also arrange moped hire (200 Baht per day) or hire of a very good pickup truck or car for 500-700 Baht per day. We both agree we will stay here whenever we visit Chang Mai.

Very beautiful resort. The staffs are so nice, you would like to stay a bit more than your original plan only for them. If you are looking for a quiet place in Mae rim away from the city but near many tourist attraction, Ruen ariya resort is really the perfect place. Forget everything just enjoy the time beeing.

good location close mae sa elephant camp,tiger kingdom,water fall,monkey center,snack farm, orchid farm etc.also this resort has a free transfer as discussed above.staffs were good relationship and friendly.the room was very beautiful and quite.I promise to stay there again when I back to chiang mai