Hampton Inn Pigeon Forge

Location and friendly staff!

N/A

Amazing staff beautiful rooms the breakfast is always amazing, great location, easy access amazing front desk clerk .

We stayed here for one night and overall had a pleasant stay. The location is very convenient, but set back from the main parkway. The hotel is well maintained and recently renovated. I appreciated that the exterior aesthetic matches with the mountain environment, however, it would have been nice if they had kept that look consistent throughout the interior of the hotel, instead of going with the generic Hampton Inn look. Check-in was a little slow as there was only one person working at the front desk. I did appreciate, however, that they acknowledged me for being a Hilton Honors members and were able top accommodate my request for a ground floor room. The room itself was very nice and extremely clean. The mini fridge is an important amenity for us, and I liked that this one had a small freezer compartment. The bathroom was spacious and the water pressure in the shower was great. I did find it odd, however, that there was no shower gel (only shampoo and conditioner) that is an amenity I have come to expect at Hampton Inn. The beds were very comfortable and we never heard any noise from the neighboring rooms. There is a nice outdoor sitting area with a fireplace that we enjoyed since it was a chilly evening. It was too cold that night to use the pool, but it looked like a nice area. The included buffet breakfast could definitely be improved. The coffee was good, however, there were no regular tea bags available (only herbal teas). The hot dishes served were pretty bland and flavorless. The eggs were almost inedible and the gravy for the biscuits had a raw flour taste. I would have just toasted a bagel, but there was a line for the toaster, as well as for the waffle maker.

This hotel is very central to many of the activities in Pigeon Forge. There was a little traffic noise, but at least we weren't on the Parkway. The room had a mini fridge and coffee maker. There was only 1 cup for it, and there were no water glasses. There were no bath towels and only 1 hand towel when we arrived, but Devon (who was very nice and helpful) at the front desk was able to provide towels for us. It was the end of the holiday weekend so they were fully booked. We had asked to have foam pillows instead of feather because of an allergy. They got 3 out of 4 right which is pretty good in comparison to other Hilton properties! It was a safe area. Parking was sufficient but pretty full. We felt it was pretty expensive for a hotel room, but we booked late and only got a room because we are Diamond members.

Location

The hot water in the shower would not cool down it stayed hot. One night there was no hot water

The breakfast was really good!

Everything was good nothing really needed changed!

The room was very spacious and we enjoyed the gas fireplace in the room. It was centrally located to the places we wanted to go, and enjoyed the mini golf next door. The rooms were quiet and the beds were comfortable. We stayed 3 nights and would definitely stay again!

My family and I love spend time there, the breakfast was excellent and the installation are so good. We totally recommend it

Breakfast was ok