Hotel Kia Ora Resort & Spa

We loved our stay at Kia Ora Resort & Spa in Rangiroa. Location is perfect for diving, it is just 5 minutes from the Tiputa Pass by boat. Staff is very solicitous and efficient. Rooms are comfortable, air condition works perfectly, the area is very quiet and peaceful. The restaurant is excellent, although a bit pricey. All in all, I just say there is no way we would stay anywhere in Rangiroa besides Kia Ora when we go back, and we will !

Nothing.

La gentillesse de toute l'équipe aussi bien de l'accueil, du restaurant, bref tous le monde est aux petits soins

We enjoyed our stay at Hotel Kia Ora despite some initial hiccups. We booked a beach bungalow and were assigned a room at the far end of the resort. The hotel website does not mention that the beach bungalows are open-air/not sealed. It’s a tropical beach destination, so some insects are to be expected of course; however, our bungalow was infested with mosquitoes, even in the middle of the afternoon. We killed at least 20-30 of them before giving up. We requested assistance from the front desk, and we were given two mosquito repellant devices that did not seem to have any effect. After dinner that night, we went back to the front desk as it would be impossible to sleep with the numerous mosquitoes in our room. Initially, the receptionist said there was nothing she could do, and we should have requested to switch rooms earlier, because housekeeping was not available at night (this was the same receptionist we spoke to earlier in the afternoon). Eventually, after some pushback, she miraculously found us an unoccupied beach bungalow closer to the restaurant/reception. This new bungalow was unquestionably better, and we did not have any mosquito issues for the rest of the stay. The next morning, a manager found us at breakfast and offered us a free upgrade to a pool villa (which is more modern, sealed, and presumably free of mosquitoes). We decided to keep our new beach bungalow as we preferred to have direct beach access. We appreciated this service recovery, although we were frustrated by the difficulty we encountered the prior night. The rest of our stay went smoothly, and we had a great time. The resort is located in a beautiful setting - truly paradise. The dishes we had at dinner seemed to be of high quality and nicely presented. We were given late checkout, which we appreciated, since our flight left in the afternoon. We would recommend the hotel, but they should note that the beach bungalows are open-air so that guests can adjust their expectations accordingly.

Un personnel au petit oignon très sympathique

Personnel très sympathique et professionnel, répondant à toutes les attentes

Nous avons aimé l'emplacement, la qualité de l'accueil, des services, la gentillesse du personnel. Tout est fait pour passer un excellent séjour.

Rien

The nature all over

Too short stay !