JAZ Neo Saraya Palms

Check-in & Out

Property Notes

Guest can enjoy free access to Makadi Waterpark until 31st October 2026. Please note that the hotel might contact guests directly with a credit card pre-authorization letter on the day of booking. Please present the credit card used to make this reservation upon check-in at the hotel. If you are booking on someone else’s behalf, please contact the hotel directly to arrange for third party billing. Kindly note that birth certificates need to be presented upon check-in for children accompanying guests. Please note that swimming in the pool and in the sea is only permitted in adequate Bathing suit. Swimming in loose/cotton clothing is also not permitted. When booking more than 5 rooms, additional supplements may apply. Bookings will be nonrefundable and full amount of the stay will be charged anytime. For Refundable bookings, the guest will receive Payment Gate-Way link via email to process the 01 night payment. For Non-Refundable bookings, guests will receive Payment Gate-Way link via email to process full payment. Free Beach Shuttle Bus to sharing Beach with Jaz Saraya Resort Hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.