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8.8 / 10 Guest Rating

Southern Beach Hotel & Resort OKINAWA

1-6-1 Nishizaki, Itoman, Okinawa, 901-0306, Itoman, JP

Southern Beach Hotel & Resort OKINAWA - main view

About the Property

Escape to paradise at Southern Beach Hotel & Resort OKINAWA, where oceanfront luxury meets unmatched comfort.

Relaxation Awaits
Unwind with rejuvenating treatments at our world-class spa, offering massages, body therapies, and facials designed for ultimate relaxation.

Endless Recreation
Dive into adventure with our indoor pool and thrilling waterslide or soak up the sun at our seasonal outdoor pool, perfect for family fun.

Gastronomic Delights
Savor culinary delights at REIR and unwind with your favorite beverage at our chic bar/lounge. Enjoy a hearty buffet breakfast daily to kickstart your day.

Book your unforgettable getaway today and experience the beauty of Okinawa!

Facilities & Amenities

Meeting rooms
Full-service spa
Electric car charging station
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Outdoor pool - seasonal
Elevator
Gift shops or newsstand

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

The seasonal pool will be open from March 20 to October 31. Pool access available from 9 AM to 9 PM.Reservations are required for spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

Available Rooms

Deluxe Room, Harbor View - Photo 1
Deluxe Room, Harbor View - Photo 2
Deluxe Room, Harbor View - Photo 3
Deluxe Room, Harbor View - Photo 4
Deluxe Room, Harbor View - Photo 5
Deluxe Room, Harbor View - Photo 6
1/6

Deluxe Room, Harbor View

2 Large Twin Beds322-sq-foot room, balcony with harbor views Internet - Free WiFi and wired internet accessEntertainment - 32-inch LCD TV with satellite channelsFood & Drink - Refrigerator, electric kettle, and free tea bags/instant coffeeSleep - A down duvet and bed sheets Bathroom - Private bathroom, deep soaking bathtub Practical - Safe, phone, and restaurant dining guide; cribs (free) available on requestComfort - Air conditioning, daily housekeeping, and heatingNon-Smoking

30 m2
Sleeps 5
2 Twin bed (90-99 cm wide)
Amenities
Safety deposit boxTVTelephoneAir conditioningHair dryerRefrigerator

Deluxe Harbour View Room

Non-refundable
Room Only
20% OFF$128.39

$102.71

Includes taxes & fees

Deluxe Harbour View Room

Non-refundable
Breakfast Included
20% OFF$161.3

$129.04

Includes taxes & fees
Superior Room, Harbor View - Photo 1
Superior Room, Harbor View - Photo 2
Superior Room, Harbor View - Photo 3
Superior Room, Harbor View - Photo 4
Superior Room, Harbor View - Photo 5
1/5

Superior Room, Harbor View

2 Large Twin Beds322-sq-foot room, balcony with harbor views Internet - Free WiFi and wired internet accessEntertainment - 32-inch LCD TV with satellite channelsFood & Drink - Refrigerator, electric kettle, and free tea bags/instant coffeeSleep - A down duvet and bed sheets Bathroom - Private bathroom, deep soaking bathtub Practical - Safe, phone, and restaurant dining guide; cribs (free) available on requestComfort - Air conditioning, daily housekeeping, and heatingNon-Smoking

30 m2
Sleeps 5
2 Twin bed (90-99 cm wide)
Amenities
Safety deposit boxTVTelephoneAir conditioningHair dryerRefrigerator

Superior Grande Harbor View Room

Non-refundable
Room Only
20% OFF$141.26

$113.01

Includes taxes & fees

Superior Grande Harbor View Room

Non-refundable
Breakfast Included
20% OFF$177.63

$142.1

Includes taxes & fees
Superior Room, Ocean View (Grande) - Photo 1
Superior Room, Ocean View (Grande) - Photo 2
Superior Room, Ocean View (Grande) - Photo 3
Superior Room, Ocean View (Grande) - Photo 4
Superior Room, Ocean View (Grande) - Photo 5
Superior Room, Ocean View (Grande) - Photo 6
Superior Room, Ocean View (Grande) - Photo 7
1/7

Superior Room, Ocean View (Grande)

2 Large Twin Beds430-sq-foot room, balcony with ocean views Internet - Free WiFi and wired internet accessEntertainment - 32-inch LCD TV with satellite channelsFood & Drink - Refrigerator, electric kettle, and free tea bags/instant coffeeSleep - A down duvet and bed sheets Bathroom - Private bathroom, deep soaking bathtub and separate showerPractical - Safe, phone, and restaurant dining guide; cribs (free) available on requestComfort - Air conditioning, daily housekeeping, and heatingNeed to Know - No rollaway/extra beds availableNon-Smoking

40 m2
Sleeps 6
2 Twin bed (90-99 cm wide)
Amenities
Safety deposit boxTVTelephoneAir conditioningHair dryerRefrigerator

Superior Ocean View Room

Non-refundable
Room Only
20% OFF$149.65

$119.72

Includes taxes & fees

Superior Ocean View Room

Non-refundable
Breakfast Included
20% OFF$186.3

$149.04

Includes taxes & fees
Deluxe Room, Ocean View (Grande) - Photo 1
Deluxe Room, Ocean View (Grande) - Photo 2
Deluxe Room, Ocean View (Grande) - Photo 3
Deluxe Room, Ocean View (Grande) - Photo 4
Deluxe Room, Ocean View (Grande) - Photo 5
Deluxe Room, Ocean View (Grande) - Photo 6
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Deluxe Room, Ocean View (Grande)

2 Large Twin Beds431-sq-foot room, balcony with ocean views Internet - Free WiFi and wired internet accessEntertainment - 32-inch LCD TV with satellite channelsFood & Drink - Refrigerator, electric kettle, and free tea bags/instant coffeeSleep - A down duvet and bed sheets Bathroom - Private bathroom, deep soaking bathtub and separate showerPractical - Safe, phone, and restaurant dining guide; cribs (free) available on requestComfort - Air conditioning, daily housekeeping, and heatingNon-Smoking

40 m2
Sleeps 6
2 Twin bed (90-99 cm wide)
Amenities
Safety deposit boxTVTelephoneAir conditioningHair dryerRefrigerator

Deluxe Ocean View Room

Non-refundable
Room Only
20% OFF$147.16

$117.73

Includes taxes & fees

Deluxe Ocean View Room

Non-refundable
Breakfast Included
20% OFF$181.3

$145.04

Includes taxes & fees
Premium Club Harbor (With Lounge Access) - Photo 1
Premium Club Harbor (With Lounge Access) - Photo 2
Premium Club Harbor (With Lounge Access) - Photo 3
Premium Club Harbor (With Lounge Access) - Photo 4
Premium Club Harbor (With Lounge Access) - Photo 5
Premium Club Harbor (With Lounge Access) - Photo 6
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Premium Club Harbor (With Lounge Access)

2 Large Twin Beds323-sq-foot room, balcony with harbor views Club Level - Club Lounge access, continental breakfast, light refreshments, internet access in the lounge, and 10 hours of meeting room use (subject to availability)Internet - Free WiFi and wired internet accessEntertainment - 32-inch LCD TV with satellite channelsFood & Drink - Refrigerator, electric kettle, free bottled water, and free tea bags/instant coffeeSleep - A down duvet and bed sheets Bathroom - Private bathroom, deep soaking bathtub Practical - Desk, safe, and phone; cribs (free) available on requestComfort - Air conditioning, daily housekeeping, and heatingNon-Smoking

30 m2
Sleeps 4
2 Twin bed (90-99 cm wide)
Amenities
Safety deposit boxTVTelephoneAir conditioningHair dryerBathrobe

Premium Club Harbor View Room with Lounge Access

Non-refundable
Breakfast Included
20% OFF$249.15

$199.32

Includes taxes & fees
Superior Room, Harbor View (Grande) - Photo 1
Superior Room, Harbor View (Grande) - Photo 2
Superior Room, Harbor View (Grande) - Photo 3
Superior Room, Harbor View (Grande) - Photo 4
Superior Room, Harbor View (Grande) - Photo 5
Superior Room, Harbor View (Grande) - Photo 6
Superior Room, Harbor View (Grande) - Photo 7
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Superior Room, Harbor View (Grande)

2 Large Twin Beds430-sq-foot room, balcony with harbor views Internet - Free WiFi and wired internet accessEntertainment - 32-inch LCD TV with satellite channelsFood & Drink - Refrigerator, electric kettle, and free tea bags/instant coffeeSleep - A down duvet and bed sheets Bathroom - Private bathroom, deep soaking bathtub and separate showerPractical - Safe, phone, and restaurant dining guide; cribs (free) available on requestComfort - Air conditioning, daily housekeeping, and heatingNon-Smoking

40 m2
Sleeps 7
2 Twin bed (90-99 cm wide)
Amenities
Safety deposit boxTVTelephoneAir conditioningHair dryerRefrigerator

Superior Harbor View Room

Non-refundable
Room Only
20% OFF$125.08

$100.06

Includes taxes & fees

Superior Harbor View Room

Non-refundable
Breakfast Included
20% OFF$163.19

$130.55

Includes taxes & fees
Deluxe Room, Ocean View - Photo 1
Deluxe Room, Ocean View - Photo 2
Deluxe Room, Ocean View - Photo 3
Deluxe Room, Ocean View - Photo 4
Deluxe Room, Ocean View - Photo 5
1/5

Deluxe Room, Ocean View

2 Large Twin Beds322-sq-foot room, balcony with ocean views Internet - Free WiFi and wired internet accessEntertainment - 32-inch LCD TV with satellite channelsFood & Drink - Refrigerator, electric kettle, and free tea bags/instant coffeeSleep - A down duvet and bed sheets Bathroom - Private bathroom, deep soaking bathtub Practical - Safe, phone, and restaurant dining guide; cribs (free) available on requestComfort - Air conditioning, daily housekeeping, and heatingNon-Smoking

30 m2
Sleeps 5
2 Twin bed (90-99 cm wide)
Amenities
Safety deposit boxTVTelephoneAir conditioningHair dryerRefrigerator

Deluxe High Floor Ocean View Room

Non-refundable
Room Only
20% OFF$157.51

$126.01

Includes taxes & fees

Deluxe High Floor Ocean View Room

Non-refundable
Breakfast Included
20% OFF$191.96

$153.57

Includes taxes & fees
Premium Club Harbor Grande (With Lounge Access) - Photo 1
Premium Club Harbor Grande (With Lounge Access) - Photo 2
Premium Club Harbor Grande (With Lounge Access) - Photo 3
Premium Club Harbor Grande (With Lounge Access) - Photo 4
Premium Club Harbor Grande (With Lounge Access) - Photo 5
Premium Club Harbor Grande (With Lounge Access) - Photo 6
Premium Club Harbor Grande (With Lounge Access) - Photo 7
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Premium Club Harbor Grande (With Lounge Access)

2 Large Twin Beds431-sq-foot room, balcony with harbor views Club Level - Club Lounge access, continental breakfast, light refreshments, internet access in the lounge, and 10 hours of meeting room use (subject to availability)Internet - Free WiFi and wired internet accessEntertainment - 32-inch LCD TV with satellite channelsFood & Drink - Refrigerator, electric kettle, free bottled water, and free tea bags/instant coffeeSleep - A down duvet and bed sheets Bathroom - Private bathroom, deep soaking bathtub and separate showerPractical - Desk, safe, and phone; cribs (free) available on requestComfort - Air conditioning, daily housekeeping, and heatingNon-Smoking

40 m2
Sleeps 4
2 Twin bed (90-99 cm wide)
Amenities
Safety deposit boxTVTelephoneAir conditioningHair dryerBathrobe

Premium Club Harbor View Grande Room with Lounge Access

Non-refundable
Breakfast Included
20% OFF$279.78

$223.82

Includes taxes & fees
Deluxe High Floor Harbor - Photo 1
Deluxe High Floor Harbor - Photo 2
Deluxe High Floor Harbor - Photo 3
Deluxe High Floor Harbor - Photo 4
Deluxe High Floor Harbor - Photo 5
1/5

Deluxe High Floor Harbor

2 Large Twin Beds323-sq-foot room, balcony with harbor views Internet - Free WiFi and wired internet accessEntertainment - 32-inch LCD TV with satellite channelsFood & Drink - Refrigerator, electric kettle, and free tea bags/instant coffeeSleep - A down duvet and bed sheets Bathroom - Private bathroom, deep soaking bathtub Practical - Safe, phone, and restaurant dining guide; cribs (free) available on requestComfort - Air conditioning, daily housekeeping, and heatingNon-Smoking

30 m2
Sleeps 5
2 Twin bed (90-99 cm wide)
Amenities
Safety deposit boxTVTelephoneAir conditioningHair dryerRefrigerator

Deluxe High Floor Harbor View Room

Non-refundable
Room Only
20% OFF$138.14

$110.51

Includes taxes & fees

Deluxe High Floor Harbor View Room

Non-refundable
Breakfast Included
20% OFF$171.98

$137.58

Includes taxes & fees
Deluxe Room, Harbor (Grande) - Photo 1
Deluxe Room, Harbor (Grande) - Photo 2
Deluxe Room, Harbor (Grande) - Photo 3
Deluxe Room, Harbor (Grande) - Photo 4
Deluxe Room, Harbor (Grande) - Photo 5
1/5

Deluxe Room, Harbor (Grande)

2 Large Twin Beds431-sq-foot room, balcony with harbor views Internet - Free WiFi and wired internet accessEntertainment - 32-inch LCD TV with satellite channelsFood & Drink - Refrigerator, electric kettle, and free tea bags/instant coffeeSleep - A down duvet and bed sheets Bathroom - Private bathroom, deep soaking bathtub and separate showerPractical - Safe, phone, and restaurant dining guide; cribs (free) available on requestComfort - Air conditioning, daily housekeeping, and heatingNon-Smoking

40 m2
Sleeps 6
2 Twin bed (90-99 cm wide)
Amenities
Safety deposit boxTVTelephoneAir conditioningHair dryerRefrigerator

Deluxe Harbor View Grande Room

Non-refundable
Room Only
20% OFF$142.01

$113.61

Includes taxes & fees

Deluxe Harbor View Grande Room

Non-refundable
Breakfast Included
20% OFF$175.96

$140.77

Includes taxes & fees
Premium Club Ocean (With Lounge Access) - Photo 1
Premium Club Ocean (With Lounge Access) - Photo 2
Premium Club Ocean (With Lounge Access) - Photo 3
Premium Club Ocean (With Lounge Access) - Photo 4
Premium Club Ocean (With Lounge Access) - Photo 5
Premium Club Ocean (With Lounge Access) - Photo 6
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Premium Club Ocean (With Lounge Access)

2 Large Twin Beds323-sq-foot room, balcony with ocean views Club Level - Club Lounge access, continental breakfast, light refreshments, internet access in the lounge, and 10 hours of meeting room use (subject to availability)Internet - Free WiFi and wired internet accessEntertainment - 32-inch LCD TV with satellite channelsFood & Drink - Refrigerator, electric kettle, free bottled water, and free tea bags/instant coffeeSleep - A down duvet and bed sheets Bathroom - Private bathroom, deep soaking bathtub Practical - Desk, safe, and phone; cribs (free) available on requestComfort - Air conditioning, daily housekeeping, and heatingNon-Smoking

30 m2
Sleeps 4
2 Twin bed (90-99 cm wide)
Amenities
Safety deposit boxTVTelephoneAir conditioningHair dryerBathrobe

Premium Club Ocean View Room with Lounge Access

Non-refundable
Breakfast Included
20% OFF$291.78

$233.42

Includes taxes & fees
Superior Room, Ocean View - Photo 1
Superior Room, Ocean View - Photo 2
Superior Room, Ocean View - Photo 3
Superior Room, Ocean View - Photo 4
Superior Room, Ocean View - Photo 5
1/5

Superior Room, Ocean View

2 Large Twin Beds322-sq-foot room, balcony with ocean views Internet - Free WiFi and wired internet accessEntertainment - 32-inch LCD TV with satellite channelsFood & Drink - Refrigerator, electric kettle, and free tea bags/instant coffeeSleep - A down duvet and bed sheets Bathroom - Private bathroom, deep soaking bathtub Practical - Safe, phone, and restaurant dining guide; cribs (free) available on requestComfort - Air conditioning, daily housekeeping, and heatingNon-Smoking

30 m2
Sleeps 5
2 Twin bed (90-99 cm wide)
Amenities
Safety deposit boxTVTelephoneAir conditioningHair dryerRefrigerator

Superior Grande Ocean View Room

Non-refundable
Room Only
20% OFF$163.64

$130.91

Includes taxes & fees

Superior Grande Ocean View Room

Non-refundable
Breakfast Included
20% OFF$200.74

$160.59

Includes taxes & fees

Guest Reviews

8.8
Excellent225 verified reviews
AI Summary

Guests highly rate the clean rooms and frequently praise the friendly staff.

Categories

Cleanliness6.9
Service9.8
Location9.9
Room Quality6.8
Amenities9.4
Value for Money9.3
Food and Beverage9.4
Overall Experience8.8

Select topics to read reviews

C
chriscN2328YU
Verified booking
Family
Standard Room
Stayed in Mar 2, 2026

"Not bad"

8.0

the room is big and car park is big as well. the overall experience is ok. would be better if front desk staffs could speak english. you stay here only if you drive, otherwise you will be difficult to reach there especially during night time.

Helpful?
K
KI-NRTASHIYA, HYOGO PREFECTURE, KINKI
Verified booking
Couples
Standard Room
Stayed in Jan 7, 2026

"Adequate, but there are likely better options"

6.0

Although many of the better beaches (and more polished resorts) are farther up the coast, for those who need to base themselves in the southern part of the main island, Southern Beach Hotel & Resort Okinawa is a perfectly serviceable option. That said, my initial impression was not encouraging: the front entrance faces a harbor and working dock that is decidedly unglamorous. This is not a yacht marina but a functional port with large cargo ships and barges, and nothing about it suggested "beach resort" to me. Thankfully, I later discovered that the rear side of the hotel overlooks an actual beach, and our room faced the "right" direction. I do genuinely feel for anyone who ends up with a view of the industrial dock instead. We stayed in the spacious 120m² Crown Ocean Suite, the resort's top accommodation category. The suite comprised a living room, dining area, and separate bedroom, along with a broad, unobstructed view of the ocean and Bibi Beach. The layout was comfortable and the size generous, and there was nothing specific to complain about in terms of the room itself. However, the overall value proposition felt a bit off; the rate seemed steep for what was ultimately a fairly standard, if large, suite at a midrange hotel. For both dinner and breakfast we chose to dine at Reir, opting for set-course menus rather than the buffet. Both meals were adequate but unremarkable. The Okinawa Ryukyu course at dinner did make an effort to highlight local cuisine, which was appreciated, but including Spam on the menu was a misstep in my book. Breakfast was somewhat better - at least within the context of breakfast - with the Okinawa-themed set being reasonably satisfying. We walked past the buffet area during both dinner and breakfast, and it was not an appealing sight: crowded, chaotic, and visually uninspiring. Nothing we saw made us regret skipping it. Service was generally average, with a couple of avoidable lapses. When we first pulled up to the entrance, the doorman asked for our name, then immediately directed us to self-park in an adjacent lot. Only at check‑in did the front desk mention that Crown Ocean Suite guests are entitled to complimentary valet parking. Given that it was rainy and windy, it would have been nice if the staff member at the door had been aware of that policy; if only the front desk knows, the benefit is somewhat moot. At dinner, the host at the podium greeted us and then seated us in the wrong restaurant. We clearly stated our name and the course we had reserved, so it should have been obvious that we were in the wrong venue, and we should have been escorted to the correct one from the start. We were not there to enjoy a full beach holiday and only stayed for a single night, so these shortcomings were tolerable. However, if the goal were a true beach resort getaway in Okinawa, it is hard to imagine not finding better options on the island at similar price points.

Helpful?
U
unclemark2014TORONTO, ONTARIO
Verified booking
Couples
Standard Room
Stayed in Dec 10, 2025

"Get a room with the sea view!"

8.0

Hotel is about a 45 minute bus ride from the airport. The local bus (TK-02) drops you off right at the front doors of the hotel so that is definitely an advantage over expensive taxis. The room was a good size but the beds weren't very comfortable. The bathroom door seemed to want to close on its own. The view from the balcony however is spectacular! Room was on the 9th floor facing the sea. There is a breakfast buffet and the selection was quite decent! The lobby is on the 2nd floor so its kind of confusing when you enter on the first floor and see only a sub-par restaurant. Ate there once and that was enough of that. If you like sushi, the absolute best thing is there is a fish market that is about a 10 minute walk from the hotel. The prices are insanely fantastic! I kept eating till I was full every day there. If you want even cheaper, you can go at the end of the day and a lot of the places discount their remaining stock. You can pay half price and its still super fresh!!! There is a mall that is about a 15 minute or so bus ride away or you can walk it in under an hour. Expensive Americanized stores. Not really what I want to see in Okinawa. Arrived here last week of October and left a few days into November. On November 1st the outdoor pool was closed for what they call winter. The indoor pool is open year round. Went to the indoor 'heated' pool one evening and the water was freezing. Told the guy who works there and he put in a thermometer and kept saying 32.....no way! 22 maybe. Finally he sticks his hand in the water and then agrees its cold. Eh....since the outdoor pools were now closed, decided to be done with the pools there.

Helpful?
S
Shannon
Verified booking
family
Standard Room
Stayed in Oct 8, 2025

"Exceptional"

10.0

Clean rooms, staff was friendly, there was bikes that you can rent, karoke room and laundry room. Ver family friendly. Walk away from the beach, we got an ocean view it was a gorgeous view. Breakfast had some good options.

Helpful?
T
TOSHIYUKI
Verified booking
family_with_children
Standard Room
Stayed in Oct 7, 2025

"Good"

6.0

スタッフの方の対応はすごく良く とくにバーベキューの所のメガネをかけている 男性の方の接客が 丁寧、親切で良かったです。 ただ泊まっている海外の方の声をかけてきたり するのが少し気持ち悪く音楽の音が朝まで 聞こえてました。

Helpful?
K
KA WAI
Verified booking
Standard Room
Stayed in Oct 5, 2025

"Exceptional"

10.0

酒店很細心

Helpful?
E
Emiko
Verified booking
family
Standard Room
Stayed in Oct 2, 2025

"Exceptional"

10.0

Wonderful pool

Helpful?
T
tsurutsuru14
Verified booking
Couples
Standard Room
Stayed in Sep 30, 2025

"Unsanitary and not foreigner friendly (English speaking)"

2.0

Genuinely the most disgusting hotel experience I’ve had while visiting Japan/Okinawa. My mom who is native to Okinawa had stayed here with my entire extended family (also native), and she mentioned that they had a great stay. I was completely shocked when our 8F Deluxe room was completely disgusting. The front door and the bathroom door were smeared with some sort of greasy grime/fingerprints. There were crumbs by the bathroom entrance and the closet., the walls had black mold(?)/scuffs, the amenities in the bathroom weren’t even refilled all the way. We then asked the front desk if we could be placed in a different room, and due to us being foreigners (Japanese-American, Chinese-American) and having low-level Japanese, we tried asking for someone who speaks English as we were told that this hotel was foreigner friendly. We were transferred 4 times and had to wait 20 minutes for a staff member to “check the room to see if there’s any issue.” I was appalled knowing that Japanese hospitality and customer service is part of our culture and is usually top tier, and was a bit taken aback that they would question the guest’s requests to be roomed in a cleaner space— mind you, this is the DELUXE room. We weren’t asking to be roomed from a 2F room to a deluxe room, we just wanted a clean room. Finally a staff member arrived to our room and we mentioned our concerns. We pointed out the doors and the staff member agreed that “No that’s not dust, it’s just dirty,” in reference to us mentioning that the dust was also an issue in the room- but we were referring to the lamps and ceilings. He then took us to another room, all the way at the end of the hotel on the same floor thankfully, but it was just the same, perhaps worse. There were multiple food stains on the carpet. One by the bed that looked like tomato sauce, one by the tv stand, and one by the sofa chairs by the balcony. Due to the uncleanliness of yet another room, and my partner and I having a family commitment within the next hour— we decided to just cancel our booking. We didn’t feel comfortable returning back to this hotel knowing how unsanitary and unkept the rooms were for a deluxe level room and service. The staff were very kind and helpful with trying to arrange us a different room, even until the end when we tried to confirm the cancellation of our booking— but the quality of the hotel rooms themselves were just not worth it. It was also a bit hard to communicate with the staff as they only had one person who knew decent English, but ultimately that’s not their fault. I wonder if perhaps it was because we were foreigners that we were given a lower grade room out of the deluxe rooms, as my mom had mentioned that her family had very nice rooms and locals get a discount for their stay, but I really hope not. I could tell that the staff were trying their best to help but ultimately, it is not worth it to book the deluxe room or perhaps stay at this hotel.

Helpful?
C
Chisato
Verified booking
family_with_children
Standard Room
Stayed in Sep 30, 2025

"Exceptional"

10.0

比較的大きめのプールがあり、スライダーがあるなど子連れの家族には全てが揃ったホテルでした。徒歩数分のところにビーチもあり、ホテル周辺で全てが揃うかと思います。大人だけで訪問するには少し物足りないかもしれません。近場に特に何もないので、家族でのんびりするところだと思います。清掃が毎日入り、アメニティーも全て揃えていただけます。清潔でとても良いホテルでした。また再訪したいです。

Helpful?
K
Kyozo
Verified booking
family_with_children
Standard Room
Stayed in Sep 29, 2025

"Excellent"

8.0

駐車場の出入りの際に、レシートの持参しての処理が面倒だ。

Helpful?