The Penthouse Hotel

Close to everything... All shops, pubs and restaurants...

I always enjoy this hotel before and after a trip overseas. The bar staff are accommodating and friendly. Front desk staff are also courteous and friendly. The only problem is parking for my guests. I just hope that the incident with another guest didn’t happen...a foreign guest calling a Filipina companion stupid out loud was disturbing.

Big room but noisy kareoki next door till 2 am every night, checkout always takes too long because they make you wait while they check the mini bar

Staff are amazing, location is great, great hotel, love staying here, a great value for money hotel. Only one constant concern is the unreliability of the lifts, this is the 4th time I’ve stayed there and every time there has been lift malfunctions and breakdowns. Next time I stay there which should be soon, I will be requesting a low floor room :-)

Great friendly staff and rooftop bar and pool was great

The pool area/rooftop could use some better seating for eating, but the food is good. I missed having a decent gym. Location is great...far enough away from Walking Street to avoid the noise but still very close. The Swiss Chalet next door has good food, including Western and local. Taxi to/from airport was PHP 500. They charge for small bathroom items like Pantene shampoo.

I booked room 2 months prior to my arrival and paid up front. Upon arrival advise the room is not available as first in first served approach. Booked a non smoking superior suite with spa, king bed and lounge. Received a ash tray full in corner of room, smoke flavoured bed and curtains, carpet had toe nail clippings, bathroom had pubic hairs on vanity, no lounge, no king bed, no spa. They changed rooms for me later to non smoking with bath, no hot water, no king bed. Bath leaking and floods bathroom. They change room for us again, have hot water, no king bed, toilet is against wall have to sit on it side ways water doesn't drain in shower floods bathroom. Have to pay for all bathroom consumerables, elevators are continually not working we got stuck twice in elevator. Get used to walking 12 flights of stairs multiple times a day. The upper deck lounge has a great view and always nice cool breeze. So many staff hang around here, but take so long to take order and bring food. I will not stay in this hotel again.

Very dated, and in need of a full remodel.

The hotel is great. I have an excellent experience with the stay. Will definitely come for the next visit to field AVE.

The hotel is nice and comfortable. It is showing some wear but still a nice place to stay and convenient to local area