Cenang Rest House

the dirty hotel room condition is not satisfactory service workers badly..no bad room service..nothing left to clean the room and wash their own customers to exchange room sheets

From Expedia booking on Cenang Rest House was not the actual expected form the picture shown. Staff from this hotel was not known on this booking as they said is actually another stay called Cenang Guest House that don't refect the actual pic of the facility.

ok

Checked in at Cenang Rest House but was sent to Cenang Homestay instead. Reason being is under the same company. Pictures shown on website is of Cenang Homestay. Those looking for a budget holiday can't complain much. Location wise is the best.

When I check in, I was shock. All the facilities was nearly damage . Not a good place got ppl go relax

I've the nice and comfortable room, service from Cenang Rest House.. My husband said that we'll go again next year and try another room to bring our big family... In Sha Allah

1. 1st day: Upon checking in, the office incharge asks us about what was the type of room, and what was the rate that we booked the room. My opinion is-This type of info should be asked to Airasiago/Expedia, since we booked Flight+Hotel package through airasiago, and we don't know what was the rate the room was booked. 2. 1st day: We had booked 2 standard rooms for 3N4D, however we were told by ofc incharge that we will have to move to other room for 3rd night, since they have overbooked the room to other party for 3rd Night. Later somehow the room was available so we could continue to stay. My opinion is- if they had overbooked then they could have arranged different room for the customer checking in 3rd night instead of asking us to move to diff rooms. 2. 1st day: The ofc incharge informed us that they have asked "Expedia" to stop booking for them due to holiday season, but dont know why the Expedia is still booking. My opinion is-This should not be reported to customer, as they should be handling themselves with Expedia. 4. All 4 days - The most terrible experience was there was "NO WATER SUPPLY" in the bathrooms whenever we tried to use it, day or night. We have to inform the ofc person and then he will start the water pump and then there will be water for few minutes. The water will disappear after 15-20 minutes. So we have to keep the water bucket filled which was used for whole day. Some times we had to take bath with just 1-2 mugs of water and do a dryclean ourselves.

The beach is just 3min walking distance... The room is cozy, just not well maintain but consider ok for me.... Parking is hard to find as the road is full of tourist and motocycle is everywhere... Overall, I love it because is near to the beach....nice sunset view...

Very disappointed with the holiday accommodation very disappointed

The rest house was nice just next to the beach, the room was clean and the facilities they provided was average. We had issue where there is no water for shower in the morning and they said it's like this in the morning. A very turn off when wanted to take shower in the morning after coming back from the beach.