Sporthotel Neustift

The food was excellent.

One of our best holiday we've ever had! Great staff, suberb food and spacious wellness area.

The service at the hotel was wonderful. Every single day, a member of the family checked in with us to see if everything was okay. Special mention to our waiter Phillipp who I think eats sunshine and rainbows for breakfast as he is the most cheerful person we have ever encountered. Nothing was ever too much trouble. The food was delicious - a huge breakfast buffet and a 4-6 course dinner every night (& extra portions offered, not that I think anyone could ever eat more!) We had a two bedroom suite which was large and comfortable with extensive storage, just what is needed on a family ski holiday with lots of equipment. The water and wellness areas were vast and brilliant. The kids loved the indoor pool and we enjoyed the saunas after a long day on the slopes.

The decor of the hotel is now old fashioned in parts. However, it is not at all “tired” - it is of the highest quality and has clearly been lovingly cared for and maintained and is still immaculate.

Property was clean, had nice facilities and it was central to supermarkets and some shops for rental! Easy to get around with their shuttle plus the local bus being a 5 min walk away

We had a very unpleasant experience with the staff here and felt CATFISHED with our room. We had booked a two bedroom suite for three of us. Please be aware that the room isn’t as pictured or described!! There are two bedrooms, one bedroom being “master” with a two seater sofa and a coffee table in it. It is not two separate bedrooms and a living with a fireplace. Additionally, we discovered that although it was a two bedroom suite, the price we paid didn’t include a third person… so we were charged basically the cost of an extra room, with a 2 euro discount… considering room is big enough to host at least 3 people it was extremely disappointing! However when we tried to talk to the staff about it and understand their reasoning we got SHUNNED! They completely ignored us!!! On a separate occasion I had requested a kettle for the room and some mugs, also met with hostility because I couldn’t remember the exact room number…. Also it is not ski in ski out! The hotel is in center so unless there is a lot of snow you will definitely have to drag your stuff to the gondola, which is the smallest ski resort in the area…. With only two chairlifts. Do not recommend spending so much here….

Excellent food and helpful, friendly staff. The location is convenient for the public ski bus and especially noteworthy is the hotel’s shuttle to the glacier ski area.

Very expensive wine and no house wine offered. When we asked about this the response was that they only provide a higher standard of wine.

spa area great

V good meals served….lovely afternoon tea and cakes Loved the use of the pool and sauna area which we used everyday after a long day sightseeing Everything about our stay at the hotel was excellent