Hotel Riu Festival

Friendly staff, plenty of choice for breakfast and dinner. Room was very clean. It was a bit far from Palma - 25 minutes on the bus, which stops just around the corner from the hotel, as does the A2 airport bus.

Alles recht gut....tolles Personal Pardon, aber beides, Frühstück und Abendessen, war eher durchschnittlich. Da sind Grupotels und Hipotels um einiges besser

Hotel very good

We booked the Riu Festival but on arrival was told we was moved to the Riu Concordia. Luckily it was only down the road. This hotel was excellent and cannot fault it one bit but very disappointed neither hotels.com nor the Riu group told us prior.

I loved the stay at the hotel; the staff was welcoming, the rooms were clean and comfortable, and the amenities were top-notch. However, the only downside was the location of the smoking section, which was positioned right in front of the main entry door. Every time the doors opened, the cigarette smoke wafted directly into the lobby, making the air unpleasant for non-smokers. It would be great if the hotel could relocate the smoking area to a spot farther away from the entrance to enhance the overall experience for guests.

Hotel enfocado a turismo europeo,no español y zona en esta fecha muerta sin apenas opción a más.

Todo muy bien

Delightful stay at the RIU festival , Friendly staff and superb facilities food and room. Delighted with the service Gracias!

Dont let the entrance to Riu be smoking area Pls supply the bike garage with a good food-pump Minor problems - othetwise ok

Requested a high floor, got a first floor. The room was situated directly above the entrance to the car park and overlooked the rubbish bins. Fridge didn't work and the room has two large pillars in the middle of the room which is not the best position. Double room with single occupancy but still got two twin beds. Stayed at the hotel several times, and I'm also a Riu Class member. Expected a lot better. The night previous stayed at the Riu Festival where the room had a double bed, a fridge that worked, a higher floor and no view of the dustbins. So Riu can offer better facilities - it was just rubbish this time. I should have stayed at the Festival for the extra night.