Four Points by Sheraton Edmonton Gateway

The hotel is very unappealing. Cold and cavernous. Paid $20 pp for breakfast when we signed up and got a coupon for $15 at third party restat while basic breakfast was $20. Hotel staff refused to deal with issue. So far Expedia is just as bad. No news channels on the Tv.

Easy to get to and out of the city!

I was not happy that we had no housekeeping on the first date—more specific—no clean, dry, towels

The staff were all very nice and it was clean.

The pillows were not very comfortable… very fluffy but flat as soon as you put your head on them. There were a lot of teenage kids running around late at night banging on doors, but someone opened their door and got them to stop. Otherwise clean and comfortable!

I purched a room via Expedia and upon check in i was told i would need a credit card to be charged. I said ok and produced my debit visa. I was told that wouldnt work. So i said i already paid $200 for the room. The money is gone, out of my account. They said thats between me and expedia. I paid for a room. Room is paid for, BUT i cant stay because you dont except debit VISA....VISA. i literaly went next door and got a room with my debit VISA....VISA. will get my money back and YOUR company didnt make $200 AND I definetly wont EVER stay at a Delta.

Friendly and welcoming check-in

Perfect

Everything i would expect from this hotel chain. The only thing that turned me off was a small clump of hair on one of the pillows. Didnt take any pictures, or make a big deal of it. Just didnt use that pillow.