Surestay By Best Western Greenville

Breakfast items were great. Condition of bathtub and floors were not great. Nice stay, would stay again.

Nice place to stay for a decent price! Wish there was more to do around here.. the employees are friendly!

Great place to stay nice and quiet

Bathroom tub was cracked and filled with silicon and stained in the bathroom floor final was coming up. I had pictures.

This hotel is nasty and not safe!! This building is odd and does not look like a hotel. I immediatly felt uneasy as soon as we walked in. When we walked into the room they rented to us we heard loud talking and yelling from the other rooms nearby, sounded like people fighting. The room was extremely dirty and falling apart. The bed had what appeared to be semen on the throw pillow. There was years of dust and mold in the vent of the heating unit, food on the tv stand, gunk on the walls, the bathroom had blood on the wall, and the tub was moldy and falling apart. The tub itself had all the finish peeled and broken, not even safe to use. I have to believe that the other reviews on here saying this hotel was nice and clean are fake reviews! This hotel is awful! I contacted the hotel manager, explained that it was not satisfactory. They said I had to contact Expedia for a refund. Expedia contacted the hotel and now has said I will not be given a refund despite the issues. For the record, we did not stay here. I have video evidence of the condition of the room as well. We immediately left. and ended up booking at the local Holiday Inn instead. You get what you pay for...this is the ABSOLUTE WORST HOTEL I have ever experienced. DO NOT BOOK HERE. Read the other recent reviews stating people are living here and some were recently released from prison. Definitely aligns with our experience. Baymont Corporate should reconsider calling this a Baymont Hotel.

The rooms were dated but very clean. There are several families living there full time. They were extremely loud. The couple in the room next to us had a very loud fight. Lots of cussing about the fact that the man wasn’t being a provider and that they were living in a hotel instead of an apartment. The lady had a point. One guy living there was telling people at breakfast that they had been there 6 months. The good thing was that he had got released from prison, I’m assuming early. If you have always wanted to live out a Tarantino movie in real life, this place is definitely a bucket list hotel.

Staff was very helpful. Room was not clean. Counter tops had not been cleaned. TV did not work. No coffee cup lids.

The room was excellent the staff was excellent It's an older hotel but everything worked and very nice and clean cars in the parking lot are safe lighted It's a very nice clean community If you go there go eat at the Chinese buffet that is excellent too

Clean rooms, front desk was very helpful and nice.

People next to us very loud and drunk at 12:30a.m. and fighting and smoking so much in their room it was coming in ours. called front desk they came and knocked on my door when the problem was next door. Ended up leaving and not staying at all waiting on a full refund.