Atria Inn and Suites Extended Stay

My experience was HORRENDOUS!!!! First of all the front desk associate couldn’t find my reservation even after showing him the confirmation email, the only room he had avaliable was a smoking room and I had requested non/smoking. Secondly I paid more for the room than the Travelocity reservation initially stated. Me and my baby were eaten alive by bedbugs, did not receive towels for two full days, had to endure other guest slamming door and fighting all night, the room floor had not been swept and mopped, and more disturbingly the manager did not care when these issues were brought to his attention! This was the worst hotel stay of my life!

It was good for what I paid had to go without clean towels the last two nights because housekeeping showed up while I was asleep and office said there wasn't any clean ones at that time other than that it was fine.

People in other rooms was very loud even late around 3am. Bed was not stable. It made noise with every movement.

The front desk guy couldn’t find my reservation at first. I booked a non smoking room, but was told I had a smoking room. When I objected and showed him the reservation, he said they didn’t have any left and that I should just cancel and go somewhere else. Having been up and working since 3am that morning, I took the room instead of looking for another place. I should have canceled. The room looked fairly nice and had a kitchenette, but the towels looked like they hadn’t been washed and the bathroom hadn’t been cleaned. I was supposed to stay 3 days, but checked out after 2 because I couldn’t take the smell.

Good stay

Could have been cleaner... But other than that the stay was nice.

I loved it

Great service clean room

Room was super nice for the price.

Cheated me out my money had money stolen bad service and very rude