Douro Palace Hotel Resort & SPA

Check-in & Out

Property Notes

Entry to the thermal area (sauna and Turkish bath) is not allowed for guests under 16 years old. Please note that the use of a swimming cap is mandatory. Guests can bring their own or purchase one on site. Please note that the outdoor pool is closed between the 30th of September and the 15th of May. Access to the relaxation area, the water cascade pool, sauna and hammam is free of charge for guests. Please note that half board option does not include drinks. Please note that the Hotel provides transfer between the Sá Carneiro Airport - Porto to the Hotel upon request. Any addition of extra beds, or cribs is available upon request and approval by the property. These additional requests will not be included in the full price of the reservation, they will be charged separately anytime during your stay. When booking 9 or more rooms, different policies and additional supplements may apply. The property will contact guests with further information.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.