Holiday Inn Express & Suites Sidney by IHG

Location proximity to YYJ airport

Carpet in room was not clean. Room did have a smell. Hotel is old and musty. Quality of room and bathroom is very deficient. Extremely expensive for what it is.

Great breakfast.

We booked a room for 4 adults, we needed 3 beds. When we got there they didn't seem to realize that we had booked for 3 beds. The hide-a-bed mattress had huge stains all over it, it was worn out and sagging, you could feel every spring and wire through it. When I went down to the desk to ask about bedding for the hide-a-bed, and told the lady there were stains, she acted shocked, but did nothing else but hand me a bag of bedding for the the hid-a-bed. My daughter ended up sleeping on an air mattress that we bought. The bed skirt on my bed had stains on it, there were cereal o's under the hide-a-bed. I have called Holiday Inn and been told they would call me back, 1 week later had to call them because they never called. Was told they were suppose to have called me back within 48 hours. Was then told the manager of the Hotel was suppose to call me, still waiting for that phone call 24 hours and counting.

Good location, great body, bed worn

Bed worn

Hotel smells bad. The hottub and pool are inoperable. We made the reservation for the hottub and wasn't told it was broken

Breakfast was good and attendant was nice.

The room was dirty and there were two bugs and the hotel pool was broken and it stole $5 from us in the vending machine but didn’t give it back to us

Location was good but that’s it.

The whole room didn’t seem clean. Including the Sheets and towels. We asked for new ones. There was dust on the hair dryer and what looked like dirty finger prints/ hand prints on the walls. The end tables were dusty.

Ideal location and great breakfast

It was loud at night and things like the shower curtain had holes and stains. Nothing was restocked in my room either like coffee and coffee cups.