Queens Court Hotel

Have styed here many times before. This was the first time I was not entirely happy with the room. Booked a double. It only had one bedside table, so no table or light on the other side. There wasn't a wardrobe, just a rail with a few hangers. There wasn't a usable mirror for drying your hair in front of (one in the bathroom and one on the back of the door). All in all not great for the price paid. However, the location is very convenient, as is the paid car park right in front of the hotel. And the staff are always very friendly and helpful.

Perfect for a solo stay. Quiet room, heating in the room was the perfect temperature at all times. Really comfortable bed. Friendly staff. Reliable, family-run hotel for a very reasonable price

Really clean, breakfast excellent as always and, even in the middle of refurbishment and redecoration the service is brilliant. Friendly staff who will always go over and above. Car parking permit a bonus too while the car park is partially closed.

The hotel is in a great location for the city centre, the staff were lovely and the downstairs areas are well-presented. The room itself wasn't huge but had a nice view over the square. It had all the essentials and the bathroom was modern. The decor was a little odd - Bright orange paint and no headboard or pictures. It just felt a little unfinished. Overall though we'd consider staying again.

When we arrived we were asked to pay, we had paid in advance. The lady at the desk said they didn't have any notification of this. I showed her my receipt. Another member of staff arrived and said it had been paid, after he checked my receipt. The lady gave us an envelope with the card for our room, it had 'room pre-paid' written on it. In the room the bedroom only had a net curtain for a large sash window, and some of this was hanging off the hook. We went down to reception to discuss this. The staff told us there was nothing that could be done, no other rooms available. They said the rooms were soon to be updated. We left after our stay feeling that we had not been valued as customers.

Stayed here four or five times now, great location, close to everything! Staff always really friendly and helpful, can’t fault them, great breakfast, nice bar to relax in, in the evening! However this time we stayed in room 101, which really needs decorating! The walls and skirting were painted pink, there were no pictures or mirrors on the wall, the dark brown floor boards looked out of place, there was an old table and two chairs in the corner and two old bedside tables. It really is a miserable room to stay in. We have not had any issues with other rooms at this hotel, so we’re left a bit disappointed on this stay!

Great comfort

Room was spacious and the service was very good.

What a fantastic find! We were upgraded to a deluxe room that was spacious and quiet. Staff were very nice and accommodating, will definitely use again.

When we arrived at the property we were met by a lovely receptionist but she was the only nice bit about this place! The room we were given as dirty with heavily stained soft furnishings and carpet. We complained only to be told that the hotel was full and no further rooms were available to change to. The receptionist advised that housekeeping had finished for the day but she would go and hoover our room as there were biscuits on the floor from the previous occupant! The low level of basic cleanliness left us questioning everything else. The fabric headboard was stained and so ware the chairs. There were cobwebs in the bedroom window and while I appreciate spiders come in this little guy had been working on his web for some time without being disturbed. If we hadn’t got tickets to see a show we would not have stayed here.