BKR Grand

Clean, comfortable and convenient location

Average hotel. Preferred because of close proximity for shopping.

Food was not good Cleanliness should be improved No linen in the bathroom DTH quality was poor Hotel ambience was dull.

Poor customer service from the reception. They just dont bother with your request until you come down to them and make noise. Poor and torn towels and for that you have to wait for hours to get 1. Breakfast was horrible and with limited choices. Lift services was totally disappointing. Small and hot. The price that you pay is not worth for the services. Do not open your room window curtains. The view could be someone else apartment. Wifi was not working on that day and we were told that the services will be restored after 2 days. The advantage of this hotel is......its location. Nearby to major shopping mall complex in T Nagar. Walking distance.

Towels are not provided in the room for this kind of standard hotel. I have to call room service. The worst part is the towels are like rat bitten at the edges. Very poor.

Gros problème de réveil et de taxi lors de notre départ du 12. L hotel devait nous réveiller à 3h30 et prévoir taxi pour l aéroport à 4h30. Nous avons été réveiller à 4h45 et le taxi n'était pas prêt. Bilan avion raté 560€ perdu et 780€ à payer pour rejoindre Madurai plus 11h d attente à l aéroport avec un bébé de 2 ans! Aucune mesure compensatoire de l hôtel, lors de notre retour le 21 janvier!

Myself and my wife enjoyed our stay very well. As a matter of fact, we regularly visit Chennai in middle of Jan every year and we make it a point to stay in this hotel always. Good staff, good service and good location. .

good stay and good value

Fair facilities

During last Chennai floods, the hotel provided us with hot water, electricity (using own standby generator), WiFi (for most of the period) and good food. Many hotels in the surroundings did not provide such facilities during this period. We are thankful to the hotel and the staff.