Garden Inn & Suites

The facility is ok, recently renoveted but the rooms are really small, but the stuff that work there are so nice and helpful.

My purse with all my credit and debit cards was stolen from my room. I informed management but it looked like nothing will be done. This was an awful and tramatic experience that will affect any other hotel stay. Management didn't give a damb and they haven't called me back. The safety in that hotel is nonexistent no cameras, nothing. So how in the world are they going to see who went inside my room.

I had to leave and check into a diff hotel bc the air conditioner was broken and it was deathly hot!!! I deserve a refund

Hard to get to from the airport as they don't have a shuttle and I was on the receiving end of abuse from a cab driver. The surrounding area looks rundown and potentially holds safety risks. There is no food available at the hotel.

The staff was very kind and welcoming. The place is being renovated and still has some work to be completed but overall it was ok to spend the night while being near the airport. Convenient location.

This is a fantastic hotel it’s extremely clean there is a renovation you don’t notice it though. On some of the other floors is very quiet the staff is very good exceptional. Very helpful Falen At the front desk is very helpful He is an excellent representative for this hotel I just can’t say enough things about this hotel it’s just a nice good stay long or short. Very close to JFK only cost about $12 to take a Uber to emirates terminal Everything is nice and modern

Fine neighborhood by Queens standard; renovated room interior but overall decor of hotel still a bit dated. Felt safe and relatively clean.

The room was clean and tidy but the A/C made soo much noise like there were two pipes colliding with each other plus when I got up and I had to be at the airport by 9:50am there was no hot water so took a cold shower. When told the front desk while checking out she was least bothered and told me that “ you should have called the us and we would have sent the facility engineer” No Acknowledgment or sympathy but she was really rude I was in a hurry and didn’t care all she would have said I’m sorry and we will make sure it is fixed. So in another words not the hotel you wanna stay. The only good thing was when I checked in the front desk manager and the the lady I guess who was the security were really nice and they let my car parked in front of the entrance door.

El hotel esta en renovación, entonces algunas areas se ven mal. Alrededor del hotel hay parqueos de Camiones, el parqueo del hotel hay que salir con maletas y rodear el hotel. Fuera de eso, la habitación muy bien.

Only 2 towel in the room. No hot water in the morning