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7 / 10 Guest Rating

G Eleven Hotel

G11 Street 184, Behind Royal Palace, and National Museum, Khan Daun Penh, Phnom Penh, 12206, Phnom Penh, KH

G Eleven Hotel - main view

About the Property

Luxurious Amenities for an Unforgettable Stay
Indulge in the outdoor pool and terrace, or enjoy complimentary Wi-Fi and concierge services. Room service and a bar/lounge ensure a relaxing evening.

Convenient Services for Your Comfort
Benefit from a business center, limo service, and express check-in. Travel effortlessly with airport and ferry shuttles available.

Chic Rooms and Proximity to Major Attractions
Stay in uniquely decorated rooms with minibars and LCD TVs. Explore nearby landmarks like Royal Palace and National Museum just steps away.

Book the centrally located G Eleven Hotel for a lavish experience in Phnom Penh!

Facilities & Amenities

Free breakfast
Boat tours nearby
Area shuttle (surcharge)
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Continental breakfast
Concierge service

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7
Very Good75 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

V
Verified traveler
Verified booking
Standard Room
Stayed in Jan 11, 2015

"Friendly staff , central position, nice pool ."

10.0

Rooms are quite big , some have spa bath , pool is great on a hot day.

Helpful?
G
Ginger A.
Verified booking
Standard Room
Stayed in Jan 5, 2015

"Perfect location & lovely staff"

10.0

The interior of the hotel is colorful and inviting, and the staff are very nice. The room was spacious and immaculate with a lovely balcony to take in the morning or evening air. It is in a great central location and the hotel has a team of tuk tuk drivers ready to take you to Central Market or the array of sites around Phnom Penh. Mr. Kon was my driver, and was very kind and helpful. Great value and wonderful stay!

Helpful?
R
Renée
Verified booking
Standard Room
Stayed in Dec 26, 2014

"For Cambodia fantastic"

10.0

We had a fantastic stay here. The pool were so nice and the stuffs are also very friendly and helpfull!The room was so big and we had a hug bed. TV also workes and the air condition too.

Helpful?
J
Jeremy
Verified booking
Standard Room
Stayed in Dec 11, 2014

"DO NOT STAY HERE!"

2.0

No hot water no aircon lights turn off and on randomly. The bag boy stayed in our room for ages checking the problems and didn't fix anything. The safe was not bolted down. When we asked for a discount as the room fas terrible they made us wait around 30 mins while they checked qith the boss and then refused. PICK ANY OTHER HOTEL.

Helpful?
G
Garry
Verified booking
Standard Room
Stayed in Dec 10, 2014

"Close to the river"

6.0

Nice pool, rooms are basic staff very friendly and obliging

Helpful?
A
Alan
Verified booking
Standard Room
Stayed in Dec 6, 2014

"Good enuff"

8.0

Adequate room with tricky in-room safe, needed repeated help to use it. Shower also tricky, with 5 or 6 valves to get all correct for water to flow. Swimming pool: nice but in the sun except for late or early in the day. No need for a fitness facility if you have a walk-up room on floor 5 as I did. All in all would ret'n

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Dec 1, 2014

"Needs Manager Who Knows How to Run a Hotel"

2.0

Nice rooms and pool, many issues with the hotel that could be addressed with some care. Slow and/or crashed wifi every day. Staff has no training in addressing guest issues. If you want a cheap place with a pool this is a good alternative. But be warned-G Eleven is cheap with plenty of rooms available for a reason. It's close to several hotels and restaurants, so there are mobs of tuktuk drivers parked outside. They stalk your movement and jump up and stand in your way as you exit. Say no to the first and three others who watched you say no repeat the same action. Management does not care, it embraces their actions. Many drivers sit inside socializing with the hotel staff, watching movies on their phones, using the hotel's wifi, which explains why it crashes so often for paying customers. I complained about this and some other issues and the manager with little English skills, smiled and said he would look into it. I asked later and he hadn't looked into it and didn't have an answer. He was convinced all you have to do with guests is smile and say he will look into it because he did it three more times until I gave up. One bad issue in my room was finally fixed after three requests by a maintenance worker who then shook me down for a tip.

Helpful?
J
John
Verified booking
Standard Room
Stayed in Nov 27, 2014

"Decent Hotel"

8.0

I found the hotel to be acceptable with a decent size clean room and facilities. Staff were friendly and helpful. The pool is an advantage and is well maintained. Tour desk in the hotels foyer also made it easy to book my transport to Sihanoukville. Tuk tuk's straight outside the hotel.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Nov 24, 2014

"A pleasant stay"

8.0

We had a pleasant stay at the G Eleven. Room was spacious and clean, pool was lovely. Staff very helpful in booking onward travel and tours. They have their own tuk tuk drivers who are always happy and reasonably priced. A short walk to the grand palace and the river where there's plenty of restaurants. I would definitely recommend.

Helpful?
T
too expensive
Verified booking
Standard Room
Stayed in Nov 24, 2014

"not a good experience"

8.0

were there just for a night. next day early morning had to check out for airport. did request in advance to recepion to keep our breakfast packets ready next mornin. bu to our dismay we find that the next day guy did not have any info. the bathroom was not clean and hot water not working. Room is specious. but overall quality of hotel is below standards for hotels of similar pricing

Helpful?