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8.6 / 10 Guest Rating

Swissôtel Makkah

King Abdul Aziz Endowment, Ajyad Street, Makkah, 21955, Makkah, SA

Swissôtel Makkah - main view

About the Property

Luxurious Accommodations
Stay in one of the 1487 air-conditioned rooms with complimentary wireless internet and private bathrooms with toiletries.

Dining and Drinking Options
Enjoy a meal at the restaurant, sip your favorite drink at the bar/lounge or opt for 24-hour room service. Buffet breakfasts are served daily for a fee.

Convenient Amenities
Take advantage of the business center, express check-in/out services, and a roundtrip airport shuttle. Abraj Al Bait Hajar Tower and Great Mosque of Makkah are just a short walk away.

Book now for a centrally located and luxurious stay in Makkah at Swissôtel Makkah.

Facilities & Amenities

Express check-out
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Annual carbon offsets
Sustainability/community reinvestment (10% revenue or more)
Free WiFi

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Only Muslims are allowed to enter the holy cities of Mecca and Medina. Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property. Couples wishing to share a room must provide proof of marriage. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property. Alcohol is not served or permitted at this property. Contactless check-out is available.

Check Room Availability

1 night · 2 adults

Available Rooms

Classic Room (Quad bed, Kaaba) - Photo 1
Classic Room (Quad bed, Kaaba) - Photo 2
Classic Room (Quad bed, Kaaba) - Photo 3
Classic Room (Quad bed, Kaaba) - Photo 4
Classic Room (Quad bed, Kaaba) - Photo 5
1/5

Classic Room (Quad bed, Kaaba)

2 Twin Beds344 sq feet Layout - Separate dining areaInternet - Free WiFi Entertainment - 55-inch LED TV with digital channelsFood & Drink - Refrigerator, 24-hour room service, free bottled water, and dining tableSleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a hydromassage showerheadPractical - Day bed, safe, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Area rugs in roomEco-friendly - Eco-friendly cleaning supplies, energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

32 m2
Sleeps 4
2 Twin bed (90-99 cm wide)
Amenities
Safety deposit boxTelephoneAir conditioningHair dryerBathrobeRefrigerator

Classic Room with Quadruple Bed and Kaaba

Non-refundable
Breakfast Included
20% OFF$448.91

$359.13

Includes taxes & fees

Classic Room with Quadruple Bed and Kaaba

Non-refundable
Half Board
20% OFF$559.43

$447.54

Includes taxes & fees
Junior Suite (City) - Photo 1
Junior Suite (City) - Photo 2
Junior Suite (City) - Photo 3
Junior Suite (City) - Photo 4
Junior Suite (City) - Photo 5
Junior Suite (City) - Photo 6
Junior Suite (City) - Photo 7
Junior Suite (City) - Photo 8
Junior Suite (City) - Photo 9
Junior Suite (City) - Photo 10
1/10

Junior Suite (City)

1 King Bed689 sq feet Layout - Bedroom and dining areaInternet - Free WiFi Entertainment - 65-inch LED TV with digital channelsFood & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled waterSleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - 2 bathrooms, bathrobes, and a shower/tub combination with a hydromassage showerheadPractical - Day bed, safe, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Area rugs in roomEco-friendly - Eco-friendly cleaning supplies, energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

64 m2
Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTelephoneAir conditioningHair dryerBathrobe

Junior Suite With City View

Non-refundable
Breakfast Included
20% OFF$413.91

$331.13

Includes taxes & fees

Junior Suite King Bed City

Non-refundable
Half Board
20% OFF$506.74

$405.39

Includes taxes & fees
Classic Room, 2 Twin Beds (City) - Photo 1
Classic Room, 2 Twin Beds (City) - Photo 2
Classic Room, 2 Twin Beds (City) - Photo 3
Classic Room, 2 Twin Beds (City) - Photo 4
Classic Room, 2 Twin Beds (City) - Photo 5
Classic Room, 2 Twin Beds (City) - Photo 6
1/6

Classic Room, 2 Twin Beds (City)

2 Twin Beds344 sq feet Layout - Separate dining areaInternet - Free WiFi Entertainment - 55-inch LED TV with digital channelsFood & Drink - Refrigerator, 24-hour room service, free bottled water, and dining tableSleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a hydromassage showerheadPractical - Day bed, safe, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Area rugs in roomEco-friendly - Eco-friendly cleaning supplies, energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

32 m2
Sleeps 3
2 Twin bed (90-99 cm wide)
Amenities
Safety deposit boxTelephoneAir conditioningHair dryerBathrobeRefrigerator

Classic Twin Room With City View

Non-refundable
Breakfast Included
20% OFF$289.13

$231.3

Includes taxes & fees

Classic Twin Room With City View

Non-refundable
Half Board
20% OFF$387.91

$310.33

Includes taxes & fees
Classic Room, 1 King Bed (Haram Partial View) - Photo 1
Classic Room, 1 King Bed (Haram Partial View) - Photo 2
Classic Room, 1 King Bed (Haram Partial View) - Photo 3
Classic Room, 1 King Bed (Haram Partial View) - Photo 4
Classic Room, 1 King Bed (Haram Partial View) - Photo 5
1/5

Classic Room, 1 King Bed (Haram Partial View)

1 King Bed344 sq feet Layout - Separate dining areaInternet - Free WiFi Entertainment - 55-inch LED TV with digital channelsFood & Drink - Refrigerator, 24-hour room service, free bottled water, and dining tableSleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a hydromassage showerheadPractical - Day bed, safe, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Area rugs in roomEco-friendly - Eco-friendly cleaning supplies, energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

32 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Safety deposit boxTelephoneAir conditioningHair dryerBathrobeRefrigerator

Classic room King bed Haram Partial View

Non-refundable
Breakfast Included
20% OFF$309.26

$247.41

Includes taxes & fees

Classic room King bed Haram Partial View

Non-refundable
Half Board
20% OFF$384.6

$307.68

Includes taxes & fees
Classic Room, 3 Twin Beds (Kaaba) - Photo 1
Classic Room, 3 Twin Beds (Kaaba) - Photo 2
Classic Room, 3 Twin Beds (Kaaba) - Photo 3
Classic Room, 3 Twin Beds (Kaaba) - Photo 4
Classic Room, 3 Twin Beds (Kaaba) - Photo 5
1/5

Classic Room, 3 Twin Beds (Kaaba)

3 Twin Beds344 sq feet Layout - Separate dining areaInternet - Free WiFi Entertainment - 55-inch LED TV with digital channelsFood & Drink - Refrigerator, 24-hour room service, free bottled water, and dining tableSleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a hydromassage showerheadPractical - Day bed, safe, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Area rugs in roomEco-friendly - Eco-friendly cleaning supplies, energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

32 m2
Sleeps 3
3 Twin bed (90-99 cm wide)
Amenities
Safety deposit boxTelephoneAir conditioningHair dryerBathrobeRefrigerator

Classic room Triple bed Haram

Non-refundable
Breakfast Included
20% OFF$315.74

$252.59

Includes taxes & fees

Classic room Triple bed Haram

Non-refundable
Half Board
20% OFF$416.49

$333.19

Includes taxes & fees
Classic Room (Quad bed, City) - Photo 1
Classic Room (Quad bed, City) - Photo 2
Classic Room (Quad bed, City) - Photo 3
Classic Room (Quad bed, City) - Photo 4
Classic Room (Quad bed, City) - Photo 5
1/5

Classic Room (Quad bed, City)

2 Twin Beds344 sq feet Layout - Separate dining areaInternet - Free WiFi Entertainment - 55-inch LED TV with digital channelsFood & Drink - Refrigerator, 24-hour room service, free bottled water, and dining tableSleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a hydromassage showerheadPractical - Day bed, safe, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Area rugs in roomEco-friendly - Eco-friendly cleaning supplies, energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

32 m2
Sleeps 4
2 Twin bed (90-99 cm wide)
Amenities
Safety deposit boxTelephoneAir conditioningHair dryerBathrobeRefrigerator

Classic Quadruple Room With City View

Non-refundable
Breakfast Included
20% OFF$327.15

$261.72

Includes taxes & fees

Classic room Quad bed City

Non-refundable
Half Board
20% OFF$416.3

$333.04

Includes taxes & fees
Junior Suite (Haram Partial View) - Photo 1
Junior Suite (Haram Partial View) - Photo 2
Junior Suite (Haram Partial View) - Photo 3
Junior Suite (Haram Partial View) - Photo 4
Junior Suite (Haram Partial View) - Photo 5
Junior Suite (Haram Partial View) - Photo 6
Junior Suite (Haram Partial View) - Photo 7
Junior Suite (Haram Partial View) - Photo 8
Junior Suite (Haram Partial View) - Photo 9
Junior Suite (Haram Partial View) - Photo 10
1/10

Junior Suite (Haram Partial View)

1 King Bed689 sq feet Layout - Bedroom and dining areaInternet - Free WiFi Entertainment - 65-inch LED TV with digital channelsFood & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled waterSleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a hydromassage showerheadPractical - Day bed, safe, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Area rugs in roomEco-friendly - Eco-friendly cleaning supplies, energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

64 m2
Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTelephoneAir conditioningHair dryerBathrobe

Junior suite Haram Partial View

Non-refundable
Breakfast Included
20% OFF$507.76

$406.21

Includes taxes & fees

Junior suite Haram Partial View

Non-refundable
Half Board
20% OFF$583.1

$466.48

Includes taxes & fees
Classic Room, 1 King Bed (Kaaba) - Photo 1
Classic Room, 1 King Bed (Kaaba) - Photo 2
Classic Room, 1 King Bed (Kaaba) - Photo 3
Classic Room, 1 King Bed (Kaaba) - Photo 4
Classic Room, 1 King Bed (Kaaba) - Photo 5
Classic Room, 1 King Bed (Kaaba) - Photo 6
1/6

Classic Room, 1 King Bed (Kaaba)

1 King Bed344 sq feet Layout - Separate dining areaInternet - Free WiFi Entertainment - 55-inch LED TV with digital channelsFood & Drink - Refrigerator, 24-hour room service, free bottled water, and dining tableSleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a hydromassage showerheadPractical - Day bed, safe, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Area rugs in roomEco-friendly - Eco-friendly cleaning supplies, energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

32 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Safety deposit boxTelephoneAir conditioningHair dryerBathrobeRefrigerator

Classic King Room with Kaaba View

Non-refundable
Breakfast Included
20% OFF$410.86

$328.69

Includes taxes & fees

Classic room King bed Kaaba

Non-refundable
Half Board
20% OFF$503.55

$402.84

Includes taxes & fees
Junior Suite (Kaaba) - Photo 1
Junior Suite (Kaaba) - Photo 2
Junior Suite (Kaaba) - Photo 3
Junior Suite (Kaaba) - Photo 4
Junior Suite (Kaaba) - Photo 5
Junior Suite (Kaaba) - Photo 6
Junior Suite (Kaaba) - Photo 7
Junior Suite (Kaaba) - Photo 8
Junior Suite (Kaaba) - Photo 9
Junior Suite (Kaaba) - Photo 10
Junior Suite (Kaaba) - Photo 11
Junior Suite (Kaaba) - Photo 12
Junior Suite (Kaaba) - Photo 13
Junior Suite (Kaaba) - Photo 14
1/14

Junior Suite (Kaaba)

1 King Bed689 sq feet, located on the top floor Layout - Bedroom and dining areaInternet - Free WiFi Entertainment - 65-inch LED TV with digital channelsFood & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled waterSleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - 2 bathrooms, bathrobes, and a shower/tub combination with a hydromassage showerheadPractical - Day bed, safe, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Area rugs in roomEco-friendly - Eco-friendly cleaning supplies, energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

64 m2
Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTelephoneAir conditioningHair dryerBathrobe

Junior Suite Kaaba View

Non-refundable
Breakfast Included
20% OFF$684.14

$547.31

Includes taxes & fees

Junior Suite Kaaba View

Non-refundable
Half Board
20% OFF$811.94

$649.55

Includes taxes & fees
Classic Room, 3 Twin Beds (Haram Partial View) - Photo 1
Classic Room, 3 Twin Beds (Haram Partial View) - Photo 2
Classic Room, 3 Twin Beds (Haram Partial View) - Photo 3
Classic Room, 3 Twin Beds (Haram Partial View) - Photo 4
Classic Room, 3 Twin Beds (Haram Partial View) - Photo 5
1/5

Classic Room, 3 Twin Beds (Haram Partial View)

3 Twin Beds344 sq feet Layout - Separate dining areaInternet - Free WiFi Entertainment - 55-inch LED TV with digital channelsFood & Drink - Refrigerator, 24-hour room service, free bottled water, and dining tableSleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a hydromassage showerheadPractical - Day bed, safe, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Area rugs in roomEco-friendly - Eco-friendly cleaning supplies, energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

32 m2
Sleeps 3
3 Twin bed (90-99 cm wide)
Amenities
Safety deposit boxTelephoneAir conditioningHair dryerBathrobeRefrigerator

Classic room Twin bed Haram Partial View

Non-refundable
Breakfast Included
20% OFF$309.26

$247.41

Includes taxes & fees

Classic room Twin bed Haram Partial View

Non-refundable
Half Board
20% OFF$384.6

$307.68

Includes taxes & fees
Classic Room, 2 Twin Beds (Kaaba) - Photo 1
Classic Room, 2 Twin Beds (Kaaba) - Photo 2
Classic Room, 2 Twin Beds (Kaaba) - Photo 3
Classic Room, 2 Twin Beds (Kaaba) - Photo 4
Classic Room, 2 Twin Beds (Kaaba) - Photo 5
1/5

Classic Room, 2 Twin Beds (Kaaba)

2 Twin Beds344 sq feet Layout - Separate dining areaInternet - Free WiFi Entertainment - 55-inch LED TV with digital channelsFood & Drink - Refrigerator, 24-hour room service, free bottled water, and dining tableSleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a hydromassage showerheadPractical - Day bed, safe, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Area rugs in roomEco-friendly - Eco-friendly cleaning supplies, energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

32 m2
Sleeps 3
2 Twin bed (90-99 cm wide)
Amenities
Safety deposit boxTelephoneAir conditioningHair dryerBathrobeRefrigerator

Classic room Twin bed Haram

Non-refundable
Breakfast Included
20% OFF$296.74

$237.39

Includes taxes & fees

Classic room Twin bed Haram

Non-refundable
Half Board
20% OFF$396.09

$316.87

Includes taxes & fees
Classic Room, 3 Twin Beds (City) - Photo 1
Classic Room, 3 Twin Beds (City) - Photo 2
Classic Room, 3 Twin Beds (City) - Photo 3
Classic Room, 3 Twin Beds (City) - Photo 4
Classic Room, 3 Twin Beds (City) - Photo 5
1/5

Classic Room, 3 Twin Beds (City)

3 Twin Beds344 sq feet Layout - Separate dining areaInternet - Free WiFi Entertainment - 55-inch LED TV with digital channelsFood & Drink - Refrigerator, 24-hour room service, free bottled water, and dining tableSleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a hydromassage showerheadPractical - Day bed, safe, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Area rugs in roomEco-friendly - Eco-friendly cleaning supplies, energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

32 m2
Sleeps 3
3 Twin bed (90-99 cm wide)
Amenities
Safety deposit boxTelephoneAir conditioningHair dryerBathrobeRefrigerator

Classic room Twin bed City

Non-refundable
Breakfast Included
20% OFF$301.33

$241.06

Includes taxes & fees

Classic room Twin bed City

Non-refundable
Half Board
20% OFF$376.66

$301.33

Includes taxes & fees

Guest Reviews

8.6
Excellent201 verified reviews
AI Summary

Guests highly rate the excellent location and frequently praise the great service.

Categories

Cleanliness8.3
Service9.1
Location9.3
Room Quality7.8
Amenities8.3
Value for Money8.8
Food and Beverage8.8
Overall Experience8.8

Select topics to read reviews

M
Mashtura
Verified booking
family
Standard Room
Stayed in Sep 11, 2025

"Good"

4.0

It didnt feel like a 5 star experience. The only good thing about the hotel is the location. It is located in the Clock Tower & very close to the Haram. However, the room was small and the bathroom was extremely small and outdated. The pillows felt like they were old and wouldn't fluff. Extremely disappointed.

Helpful?
Q
Qaisra
Verified booking
Standard Room
Stayed in Sep 9, 2025

"Exceptional"

10.0

Best place

Helpful?
V
Vahid
Verified booking
Standard Room
Stayed in Sep 8, 2025

"Good value for money "

10.0

Very nice staff amazing service the view was good food was amazing

Helpful?
H
Huma
Verified booking
Standard Room
Stayed in Sep 8, 2025

"Exceptional"

10.0

No spa that is a negative point because it’s need women legs and food massage needs.

Helpful?
K
Khalid
Verified booking
Standard Room
Stayed in Sep 7, 2025

"Exceptional"

10.0

Nice And good

Helpful?
T
Tahira
Verified booking
Standard Room
Stayed in Sep 5, 2025

"Exceptional"

10.0

My favorite hotel in Makkah

Helpful?
A
Anuja
Verified booking
Standard Room
Stayed in Sep 5, 2025

"Exceptional"

10.0

Good

Helpful?
A
Amenah
Verified booking
family
Standard Room
Stayed in Sep 5, 2025

"Exceptional"

10.0

Great service and very good location Breakfast highly recommended, room service not much look around you will get much better options, less pricy.

Helpful?
S
Shafir
Verified booking
Standard Room
Stayed in Sep 2, 2025

"Exceptional"

10.0

Close to the Masjid, nice buffet option, and excellent service.

Helpful?
A
Ahmedul Kabir
Verified booking
family
Standard Room
Stayed in Sep 1, 2025

"Excellent"

8.0

Overall, our stay was good and we appreciate the hospitality. However, we would like to suggest a few improvements specifically related to the dining experience: 1. Private Dining Arrangements: It would be beneficial to have separate dining spaces for families who prefer privacy, especially for women who observe modesty and choose not to reveal their faces in front of non-mahram individuals. 2. Sunnah-Inspired Dining Options: Incorporating options for floor seating, in line with the Sunnah of our beloved Prophet (peace be upon him), would not only be spiritually fulfilling for many guests but could also enhance your appeal to a wider audience seeking a more traditional experience. 3. Hand-Slaughtered Meat Options: Offering hand-slaughtered (zabiha) meat would be highly appreciated by guests who follow this dietary requirement. This addition could increase trust and attract more guests who prioritize this aspect in their meals. Thank you again for the overall positive experience. We hope these suggestions are taken into consideration to further improve your services.

Helpful?
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