Stella Beach Hotel

Personal war immer freundlich

Etwas weg von Beach und Flughafen

Tranquilidad y vistas. ¡Cuidado con los Mosquitos!

Grande piscine avec une jolie vue sur la mer. Chambre spacieuse

L’accueil n’était pas super,à peine bonjour. Restauration à revoir. Les aliments du petit déjeuner sont en plein soleil. Le repas du soir est bon mais il faudrait écrire le menu pour savoir ce qu’on va choisir car problème de la langue. Ils ont un bar mais non utilisé. Quel dommage ils auraient de quoi faire.

Breakfast was okayish. The pool was lovely. The sea view was beautiful. The very young girl who cleaned our room was delightful, and she cleaned our room immaculately. A very polite and kind Office Manager. The local village of Panormos (which was a twenty/twenty five minute walk away) was very sweet and has beautiful sandy bays and excellent restaurants and hotels, which we wished we were staying in. Crete is very lovely.

The evening meals were absolutely horrible. Every evening our dinner was cold and there was no dessert. Our cold dinner was served on a bed of lettuce, which made the dinner even colder. We didn't have one warm meal in the two weeks that we stayed at The Stella Beach Hotel. We had annoyingly pre-paid for breakfast and evening meal everyday. All the other guests that we spoke to complained about the evening meals, and there were fewer and fewer guests eating at this hotel every evening, there were at most, only three or four couples eating here after trying the dinners that we were served. I think that of all the hotels that we have ever stayed in around the world (and we have been to loads), the evening meals that we had at this hotel were the worst. The reviews that I read on Trip Advisor and Booking.com's website convinced me to book this holiday and raved about the friendly hotel owner 'Stella' who supposedly cooked wonderful fresh local food every evening for her guests, together with her delightful daughter who made all the guests feel like a member of their family, This is codswallop. I asked a member of staff where Stella was, and to my surprise, I was told that Stella died years ago and she never had a daughter. The lady member of staff laughed and said it was just made up! There were only five members of staff and only two of them spoke any English. Apart from the polite Office Manager and the cleaning girl, there was a miserable elderly lady who was the main cook and grumbled all the time, especially at the young girl who did all the work, cleaning, serving drinks, waiting on tables & washing up all the dishes. There was another lady who spent all her time with the elderly lady, and was also miserable most of the time. There was the elderly lady's husband who didn't speak but sat around watching all the guests all day, and the handyman.