Midway Motel - Richmond

Nothing

Spoke to reception was booked for the wrong day and they had no rooms and was told we could get a refund after applying in booking.com no refund has been offered and the venue will not help

The bed was reasonably comfortable

The concierge doubled as a till operator at the service station, his manner was not service oriented, but vague bordering on rude. The room smelled, there was no cutlery provided, Netflix and other smart apps on the television were not working with network connectivity broken. The wifi dropped continually,the shower outlet leaked. The linen had bleach stains. Cost for the room for one night was $160. This was not value for money.

The bed was comfortable but nothing else was good.

There was broken glass in our room when we checked in after the room had been ‘cleaned’. When we checked in my request to have rooms beside each other was not met and we waited another 2 hours for this. The door handle fell off in my room and the shower was mouldy. I’d call it a flea pit to be honest. Don’t stay here what a rip off for the money. Tv also did not work and we were told this after we checked in by a sign in our room! No tea towel to wash n dry your cup up either. The wifi actually worked but had been down previously.

was great

there was nothing we didnt like everything was amaxing

The motel rooms are wrapped around a Shell service station so you enter from the service station forecourt. The room was quite small for two people, but was fairly modern and the bed was comfortable. The small sitting area out the back at least gave some space.

WiFi password printed on the information sheet on the door didn't work. It had been changed, but not on the sheet. The water wasn't hot enough to have a shower.

the room was nice

TV could be better