Hotel Sin Nombre

Decorado con muy buen gusto y la comida exquisita.

Sin comentarios negativos

After a stressful not-moving traffic experience for more than an hour, just two blocks from this hotel in downtown Oaxaca, you’d expect to at least find someone waiting at the front desk to check you in. No one came for almost 15 minutes. Instead we were welcomed by the crazy loud noise of a jackhammer in front lifting the pavement. The street was closed to traffic, so the suitcases have to be rolled from the street beyond and after trying to find parking (btw, you’re on your own for that too). The rooms do not have a small refrigerator and they don’t have a TV. However, the hotel has a security camera system throughout with numerous screens so no matter where you are, they are watching you constantly. “Unforeseeable circumstances” as they referred to in an email the day before our arrival, like street work, is one thing but not specifying about the kind of noise by the jack-hammering right in front, dusty uneven terrain, not mentioning that the street entrance to access premises was closed to vehicles was just wrong. The hotel withheld information and by the time we were in, we were too hot, too tired, too frustrated and we didn’t want to be stuck in outside traffic again. They knew we were pretty much tapped. Not happy with this situation we’d have liked to change hotels but the car was finally parked, so we ask for a break in the price if we stayed, the manager pretty much said “No and ok with me if you go somewhere else, if you find something else…” After-the-fact apologies don’t count! 2 stars is being generous!

Centrally located, reasonably clean, and the staff is friendly. The entrance features a photo of a nude woman grabbing her genitalia, the “library” has a red light and a matted floor. That said, this hotel prioritizes style over basic comfort and safety. The property is very dark throughout, and stairwells lack proper lighting and handrails—problematic for anyone with mobility concerns, children, or anyone one mezcal too many. There is no elevator and the restaurant is on the third floor. Admittedly, I am 73, have had knee surgery, and rely on handrails, but I have traveled extensively and know what true luxury looks like. This is not it. Room safes are too small for a laptop, and the platform beds extend away from the bed creating a hazard in low light. May appeal to design-focused travelers, but not recommended for families, older guests, or those expecting a true luxury experience.

Very pretty property Large common spaces Air conditioned rooms Friendly staff

Location / street construction Over charging on laundry bags ($50 USD)

Lovely staff and beautiful design throughout

Busy streets but not a dealbreaker

Beautiful courtyard and terrace. Room was comfortable but the lighting was intense and cold. Great location and the staff was exceptional.

I wish they would leave at least two coffee pods per person in the room.

Location and staff

Everything