Quinta da Saraiva

Quinta Is a small quiet hotel with a beautiful view and garden. The stuff was very friendly and polite. The breakfast was very tasty. We had eggs from their chicken. The rooms were very clean. Everyday we had fresh towels.

The room was small and if someone had a car the parking was very difficult.

Breakfast was quite nice; The room was comfy and had a nice, big balcony; The view was great; The location is really good- it's really close to Funchal, but in a very quite place.

- room and bed were quite small - charged quite a lot for a water provided in the room

The place itself is beautiful and charming. The pool was very nice, the view from it is amazing, especially to enjoy the sunset. The breakfast was very filling and tasty, it is nice that you get to eat outside.

We happened to have a problem with our room which really upset us. I made a reservation in this hotel specially for a certain room, which was the one I paid for. Before arriving, I was looking at my reservation frequently making sure that everything was alright and being excited about it. However, when we arrived, the host gave us a different room, very small, without saying anything about it. I checked my reservation on Booking right away and saw that they had changed the assigned room that very same day. Naturally I asked for explanations, but all I was told was that it was probably a mistake from their system and that they're sorry. I get there was nothing they could do about it anymore, but for the money I had payed, this is a mistake that shouldn't happen.

Very clean and quite spacious room, with comfortable bed and nice balcony with a view. Air conditioning was quiet and working well. The staff is really friendly and helpfull, they even rented a car for us. Breakfast was delicious. The pool is great, and there is plenty of space around it to lay and relax. And you can eat the bananas and grapes from the garden! It is quite far from the town, around 15-20 minutes walk down the hill, we never tried to walk back to hotel, as its all the way up, but you can easily get a taxi for 5-7euro.

Nice place, great view, delicious breakfast. Staff was very kind.

Nothing

The estate is beautiful and sitting by the pool really offers a sense of calm and relaxation. It's well located with good access to restaurants and bars, although we recommend having a car to move around. The staff is amazing and always eager to help. Special thanks to Diogo, who made sure we had the best time possible. Highly recommended and we will definitely return!

Access to the parking is a bit narrow but not as bad as other reviews make it out to be.

The stadd was very friendly! Breakfast was amazing! The view was exceptional!

On the check-in day, all the windows of the room were open. Since there was a nauseating odour, we thought the maid had left them open to let the air flow in so the smell would go away. Our surprise when we came back from dinner, not only the sickening odour was even more intense, but we found a huge cockroach!!! We then made sure that the windows were well closed for the next day, but unfortunately, the smell had increased, the smell was unbearable, that of a roten dead body. When we came back, again two big cockroaches. That was absolutely disgusting. As I reported, I couldn't sleep in the whole night. The receptionist called the manager to tell her about our complaint, and she told me that you did not have available rooms when I said I would not sleep there another night, even when we saw that you had several check-outs in the morning. She told me that the maids would clean thoroughly and change the linen and towels, but again, unfortunately, when we arrived in the evening, the smell was still there. On top of that, we found three huge cockroaches and this time, also a big spider behind my suitcase. Of course, I did not sleep there.