La passion by Achariyak

Emplacement exceptionnel. Très calme Personnel très serviable Accueil au ponton pour nous amener à l’hôtel et prendre en charge nos bagages. Bungalow bien aménagés Éclairage

Pas de service de laundry

Beautiful location and very friendly staff. Rooms were clean and lovely.

The breakfast choice was limited for the price of the hotel. The beds were hard. Otherwise a great stay

Very kind staff. The view from the hotel bar is amazing. Rooms are functional and bathroom is spacious.

none of the lawnchairs were clean any day, outside showers are in really bad condition.

The restaurant was very nice. Cosy atmosphere, located by the beach.

The resort was totally overpriced. Both rooms and restaurant. The bed sheets had big holes. There was a safe in the room which was not attached to the wall. The rooms were far away from the beach, lot of walking. The atmosphere wasn’t cosy at all.

You arrive to sit in a reception with fetid empty/ broken fountains with cement pots . Easy fix 1, fill them in and plant with the copious lush vegetation from the island. You get to the room with dead plants in a flower pot…. Toilet seat all a bit past its sell by date and needs replacing. Wooded floor everywhere rotting with exposed nails…. You must always wear footwear. Bikes all broken and low tyres … plenty of staff around, just get some one to maintain them once a week. Drinks 3 x the most expensive hotels we stayed in at Siem Reap and Phom Phen. Food also most expensive in Cambodia. No decent coffee for breakfast , you have to pay $4 each for a coffee. Bad business model, we voted to not spend a penny more at the hotel but walk down the beach instead. Staff uniforms all old and a bit grubby, sums up the place really. It’s all a bit sad and its tea had its peak and is gradually becoming ever tired and in need of a refurb , review of its pricing . If priced right we could have spent $100 on food etc but instead they get nothing, really not sustainable and I expect without a buy out or injection of money this place will close in a matter of years . Very very sad as it has so much potential and lots of quick cheap easy solutions to improve. Hope the passion comes back one day . It’s currently like a jilted lover , left to cope alone.

The hotel is right on the beach, with a fantastic view. The rooms in the resort are lovely, and we had our own plunge pool on the terrace. The restaurant serves a good variety of lovely food, and the staff are friendly and professional. There is a good sized swimming pool too. We stayed for a week and did a variety of activities, including a boat trip, walking to a sunset viewpoint, and visiting the other beaches on the island. Everything was amazing and we absolutely loved it.

We stayed here for 4 nights and have mixed feelings about our stay. Pros The resort and pool are very nice, one of the nicest and cleanest pools I have seen on the island Good options for sun loungers on the beach and by the pool The staff are friendly Good pick up from the pier Room was clean and nice bathroom - went for a room with a private pool Mini mart next to hotel and good location for eating in other restaurants Cons We were supposed to have early check in from 11 and on arrival at 2 (which is their normal check in) we were told our room wouldn’t be ready for another 45 minutes. Multiple other guests in the same position. Nothing done to make up for this. The food and drink are quite overpriced compared to other restaurants and hotels on the island - the standard didn’t really make up for the price difference and this was reflected in the lack of atmosphere in the restaurant in the evenings. The resort encouraged communication through WhatsApp but they would not reply regularly on this and was a bit pointless. Good selection of breakfast food but a lot of flies landing on everything that wasn’t covered including a lot of the fresh items eg. Pastries The beds are completely rock solid, we are a couple in our mid 20s and following our 4 nights have both found our backs are quite sore Majorly, for our check out we confirmed with the reception our departure boat at 9:30 from soon neung pier. We were advised to check out at 8:30 and they would transport us. We then sat for 40 minutes before being picked up however we quickly realised the tractor was taking us to the wrong pier. Had to jump off the moving tractor in to the sea to stop the driver to get our bags to return to the hotel. They did organise the right pick up eventually however it was much more stressful than necessary when we also had a flight to catch after our boat. Overall this is a nice hotel but agree with other comments that is is overpriced. It was the most we spent on any hotel throughout our travels in Cambodia. The walkways are falling apart and could become quite dangerous - broken floorboards exposed nails etc.

So - the good bits: We had the 'executive room with pool' - good size room, pool and outside seating area - got the late afternoon sun. Great bathroom (too big really and the space would have been better utilised in the bedroom for more storage for clothes, suitcases). Clean Nice grounds Very peaceful location Beautiful beach and sea Loved walking along the beach and eating/drinking in the different bars - great vibe, very relaxed Able to walk across the island to Lazy Beach and Sunset Beach (daytime only - wouldn't attempt in the dark!) The not so good bits: Hotel not maintained - scruffy. Sunbed mattresses dirty. Towels and linens worn out - we had to ask for our bed to be changed as soon as we checked in because there was a tear in the bedsheet. Breakfast - very limited choice - only one variety of juice each day. Eggs not cooked to order but batch cooked and under hot lamps, No fresh tea or coffee - stewing in jugs on hot plates. I asked for a mint tea and was told I'd be charged extra! Yet lots of staff all standing around who could have served fresh brewed drinks as well as clearing tables Transfer to and from public ferry by small motor boat - be prepared to wade into and out of the sea with your luggage! Romantic but not explained in advance. And when we left it was windy and the sea was very choppy so we went to the ferry jetty by tractor - no communication, assistance from the hotel staff Fridge in room but no mini bar (so we went and stocked up on beers from the little mart next door) - wasted revenue opportunity No offer of drinks when you're by the beach or pool - again wasted revenue We never ate at the hotel - food expensive and unappetising - again wasted revenue Three times went to reception to ask for advice - e.g. how to privately hire a boat for a snorkelling trip - staff unable to respond, help Plastic litter on the beaches is a problem everywhere, sadly. Other islands invest in cleaning regularly and disposing - not evident on Koh Rong Sanloem - me and other tourists picked up litter as we walked along the beaches This is not a four star hotel, it's such a shame as with better management, it could be amazing.......

The hotel has a serious issue of inherit bad design , lack of maintainence and serious staff service issue. We stayed at the rooom with pool. I don’t know how they did it but the pool is totally blocked off from sunshine and it’s so cold that we can’t event get in fully. Maintainence is very worn out, and it’s just not what a pleasurable experience. Staff service quality is horrible. We asked for boat trip to see blue plankton and nothing was seen the captain just drove us out in the middle of the sea and gave us some fishing lines (not rods). It’s arranged by the hotel and ended up washing our whole evening. Lastly , we smoked in the balcony just simply becuase there was an ashtray inside the room and we didn’t like smoking in where we sleep. The hotel wanted to fine us when they haven’t said it’s prohibited. Why would they put an ashtray if it’s not allowed? On the day of our departure and we had strict boat departures, their hotel caddy said will arrive at 0740 and ended up it never came even until 0810, which is 30 minutes later. Let’s assume it never came, since we waited until we could wait any more. The experience is absolutely worst experience in my life after I have stayed at maybe over 100 resorts all over the world and being in the industry myself too. This stay experience simply ruined my vacation experience. Never recommending to anyone.