The Leela Palace Chennai

Rooms were spacious and well equipped. Bed was comfortable and bathroom had a good shower. Staff were attentive, especially Suprabha on reception who went out of here way to help with my onward travel once my transport was cancelled, very much appreciated.

Ambiance and drinks at the lounge were poor as well as the temperature which made sitting there for any length of time impossible. Hotel and decor a bit dated

The environment... Good staff

Room was clean

Check-in delayed by 1 hour Room telephone did not work After phone fixed , Called multiple times to service for asking bottles and towels Bathtub mood light switch controls weren’t working . First day welcome snacks evening was given. And glass bottles of water were given. Next day no evening snacks was given and only plastic bottles of water was given. Extremely noisy neighbors banging doors and could hear service people walking around Saturday night food was awesome , asked couple of people for refilling the emptied items they did not until last Breakfast team was awesome Sunday night buffet was horrible Though people were friendly it did not lead up to a palace level experience . Many service were good and courteous but did not have a great experience. Average experience

Good

Environment

Too much of crawl along the pool side..... Can't have snack