Host & Stay - The Old Sweet Shop

Clean prac

Clean practical

The ease of access. The parking. Location of the property. Property was comfortable and it had all we needed.

We think that maybe the shower maybe blocked as the water didn't go away very quick

Property was very clean

Clean and modern, beds comfortable

1. It is definitely more than ten minutes walk to the centre, unless your young and fit, as an elderly couple and their disabled daughter it was at least double this which meant getting taxis, as the bridge was closed these were £8 to get into town twice a day and no busses. 2. We booked as this was all ground floor but its no good for people with mobility problems. Three steps to get in with no rail, all the door thresholds were a trip hazard as they were uneven. To be fair it does not claim to be for the disabled. 3. Lots of little things. No shower mat, complicated TV, no bins in the bedrooms, no teatowel to dry dishes, no clock, drawers in one room but no wardrobe. Wardrobe but no drawers in the other. No plugs near the mirrors or anywhere to sit and do makeup etc, nowhere in the bathroom to put anything, like a shelf or shower caddy, soap dish etc. 4. We had to contact host and stay as no instructions on how to use the heating, guide said a handheld thermostat but there wasn't one, its actually a dial on the wall. 5. The sofas were awful. Gruby and so uncomfortable, unable to sit on them for any length of time. 6. None of the nice touches like teabags, toiletries (despite saying there was) etc. We've stopped in many whitby apartments and this wouldn't take much to make it much better. Maybe if the owners spent a night there to 'snag it' they'd see all the little things

Great location a short walk into town, parking space at back of property, 2 good size comfortable bedrooms, clean good size living area and kitchen which was fully equipped. Would defo recommend and stay again.

N/A

Brilliant location. Good parking spot round the back, kitchen fully stocked but no dishwasher tablets. Bedrooms were comfortable but the lamps had been damaged by a previous customer and did not work. Great place to stay overall

Great location and lovely little apartment

The sofas could do with being a little bigger as there was 4 adults they are very small so was difficult to relax but we didn’t spend much time inside so didn’t affect us too much

Very clean. Well maintained everything and more you need. Was an excellent stay

Nothing

Can't really think of anything. It was modern and fresh, I guess.

The hosts need to spend a night or two there to snag the property. They need to try and have a cozy night in front of the TV on those tiny little dentist-waiting-room settees. Or to see how long one toilet roll lasts 4 people (inc 2 teenage girls). Or to be a grown man who has to get dressed in yesterday's clothes to go in his daughters' room in the morning to get today's clothes out of the only chest of drawers, which is in their room. The problem really is that the hosts are just a business. The property is run purely as a money-making venture. There's none of the personal touch you get when it's owned by people (who care) and go the extra mile to make you feel welcome and comfortable.. a pint of milk maybe, some tea bags perhaps, a pack of biscuits is always nice. More than just 3 Nespresso pods? I could snag the property itself more but can't be bothered. In short it was over-priced and not a very comfortable experience (or sleep).