Garden Bay Appart'Hôtel

Room is not good. Ceiling falling and leaking, broken glass on balcony, 3 flights of stairs with luggage. No help available. Not restaurants near by and no delivery service available. I would not suggest to others

We rented this location through Expedia. The room was not available when we arrived. we could not get in contact with the reservation team. Very stressful and unpleasant experience.

Merci à Mehdi qui a été réactif pour gérer nos soucis

No hot water the 1st day. Not allowed to swim.....

Host was very accommodating and checked us in even though we arrived well after hours. He was always there to help if we needed something. The setting was beautiful, serene, and easy to find.

Bonne place a petit prix. Manque un peu de soin

Juste excellent pour famille et couple

El cabezal de una de las camas tenía 100 pies, esa misma cama ni sábana tenía, estaban todos los muebles pegajosos, las sábanas parecían que estaban usadas por otras personas y las toallas una por persona y por que le pedimos por que había dejado solo dos, el aire acondicionado no funcionaba, y el wifi a ratos, la piscina no nos dejaron usarla, en su política ponía que nos cobraban 0,09 por día por persona, tendría que haber sido 0,72 y nos cobró 8€, no nos dejaron ni jabón de manos ni papel higiénico, entremos que parecía que se acababan de ir las personas y no lo habían limpiado.

Poor communication - it took them 30 min to find our reservation. the phone # on the reservation was wrong - belongs to someone who has nothing to do with the property. AC was not working and we had to pay extra to be moved to a different apartment

When confirming, the wrong phone number was given, which led to us not being able to reach the accommodation for check-in. This led to us having to contact hotels.com, who gave us an email address. We emailed the accommodation with no response after several hours. This led to us arriving at the accommodation very late at night with three children. Of which one child is only 3 years old. Once at the accommodation, the sheets were dirty, the floor, the bathroom, the kitchen, the sofa beds were all dirty. The pool in the area may not be used. The beach next door is not a good beach at all. The location of the accommodation is very bad, which means that you have to drive quite a distance to get to other beaches, restaurants, etc.