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7.7 / 10 Guest Rating

Palm Gardens Guesthouse

12 Bontebokboog, Wildenweide, Richards Bay, za

Palm Gardens Guesthouse - main view

About the Property

Serenity and Comfort
Enjoy garden views and a peaceful terrace at Hilton Gardens Guesthouse, situated near Enseleni Nature Reserve. Relax in rooms featuring air conditioning, free parking, and WiFi.

Fully Equipped Kitchen
Each unit includes a fully equipped kitchen, dining area, and flat-screen TV. Guests appreciate the convenience of a microwave, fridge, and stovetop. Barbecue facilities and a private balcony are perfect for outdoor dining.

Relaxing Amenities
Unwind in the garden or shared lounge area during your stay. Richards Bay Country Club and Golf Driving Range are within 11 km. Book now for a rejuvenating break at Hilton Gardens Guesthouse.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Garden
BBQ facilities

Important Information

Check-in & Out

Check-in
Check-out10:30 AM

Property Notes

The property accepts PayPal payments.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.7
Very Good7 verified reviews
AI Summary

Guests highly rate the good communication and frequently praise the friendly staff.

Categories

Cleanliness6.7
Service9.2
Location8.2
Room Quality7.2
Amenities6.7
Value for Money8.7
Food and Beverage7.2
Overall Experience7.7

Select topics to read reviews

N
NdlovuzaZA
Verified booking
couple
Standard Room
Stayed in Jun 19, 2026

"Good"

3.0
Helpful?
N
NtulizaZA
Verified booking
solo_traveller
Standard Room
Stayed in Mar 28, 2026

"Exceptional"

10.0
Helpful?
G
GcwazaZA
Verified booking
family_with_children
Standard Room
Stayed in Mar 17, 2026

"Very Good"

7.0
Helpful?
B
BryanzaZA
Verified booking
couple
Standard Room
Stayed in Jan 10, 2026

"A good place for a stopover."

6.0

The communication was very good, though I would have like to know the owner's name, as she addressed me by my first name, which I appreciated, but all communications ended with Palm Gardens Guest House and no more. We could see that a lot of effort had been put into keeping the premises pleasant and respectable ... pretty good. It was nice to have a ceiling fan and air conditioner to counteract the Richards Bay heat. The guesthouse was easy to find, made particularly easy with a number of clear signs along the way. The wifi was very adequate for streaming YouTube, with clear and easy instructions. There were also good instructions on the use of the TV and streaming box. While it was clear that they were trying to save money, it is acceptable considering the very reasonable price we paid.

The tea/coffee facilities were not good. We, as frequent travellers, are used to having these in our room, but, at Palm Gardens, these facilities were in the reception area. This was fine until I went down in the evening to make myself a cup of tea and found that the milk in the fridge had been placed too close to the freezer and was frozen solid. The basin tap in our room, number 2, was not secure and moved about as we tried to use it. There was a little body wash in the shower but no soap at the basin. It would have been nice to have at least one bedside lamp. There had been somebody who was surely a chain smoker before us, evident by the huge pile of cigarette ends, plus an empty packet, in the flower pot filled with sand sand on the balcony. This still being there, along with there being only one chair, spoiled for us what would have been a rather pleasant balcony.

Helpful?
S
StrausszaZA
Verified booking
couple
Standard Room
Stayed in Dec 16, 2025

"Exceptional"

9.0

Overall i like the room .the staff was friendly . I will make book again.

Wifi worked only for few hours. But i only brought it up the last day.

Helpful?
S
SVA Security PTY LtdzaZA
Verified booking
extended_group
Standard Room
Stayed in Nov 25, 2025

"Great Host"

10.0

The host helped us with invoice after hours as we were stranded in Richards bay due to the fact that Ross Heights double booked. Duck Inn was full but on booking.com site it allowed us to book. The host of Palm Garden went out of her way to assist us

Everything

Helpful?
M
Minnie zaZA
Verified booking
solo_traveller
Standard Room
Stayed in Nov 10, 2025

"Very Good"

7.0
Helpful?