Residence Inn by Marriott Columbus Airport

The hotel itself is nice, with spacious rooms, very near the Columbus airport, and the ability to leave you car at a reasonable rate ($10/day). But I booked this location due to its (alleged) 24-hour shuttle that’s supposed to be available on 15-minutes notice. On Nov. 2, my wife and I went to the lobby at 4:45 am figuring we would a shuttle about 5 am so we could easily make our 6:30 am flight. Several others were already waiting. By 5:20 am we called an uber, as did several others. The front desk said something about the driver waiting for a bigger bus, but here’s a tip. Get the bigger bus earlier in the evening when people aren’t trying to get early morning flights. And don’t advertise a 15-minute waiting period when you can’t meet that. On our return trip I won’t bother with the (alleged) shuttle

Liked the lady at the front desk but they haven't returned my money that was on hold for keeping the room for two days and it's been over a week that they owe me money

Not getting refunded the room hold money

Clean, great linens, huge gym with great equipment, above average Marriott breakfast, wonderful staff Location is at the airport so it’s not for your average Columbus traveler but 10-13 minutes to downtown and plenty of Ubers. 10/10.

Great location

Nothing

Very nice spacious rooms!